DARCARS Orange Park Chrysler Dodge Jeep Ram

Service was great I was there yesterday to have my trucked looked for some clicking noise under the your service advisor Kevin was very helpful very willing to help eve I was there yesterday to have my trucked looked for some clicking noise under the your service advisor Kevin was very helpful very willing to help even offered me a loaner or a ride will be returning. More

Battery light charging system malfunction My wife and I were visiting Jacksonville and our light came on for the charging system it was 5 p.m. we call the Dodge Chrysler Orange Park, IZZY answ My wife and I were visiting Jacksonville and our light came on for the charging system it was 5 p.m. we call the Dodge Chrysler Orange Park, IZZY answered the phone, and arrange for us to bring our automobile right in. he diagnosed the issue and had Parts on order that day,! He arranged for a loaner car, and we were on our way. The car was ready to pick up the next day hundred percent fixed! Great staff More

Jimmy sales man Jimmy is a great asset to your dealership. His manners personality and honesty Is hard to find. He worked well with us and sold us our car on hone Jimmy is a great asset to your dealership. His manners personality and honesty Is hard to find. He worked well with us and sold us our car on honesty and no pressure. He was only trying to gives us a car that we would be happy with. He is extremely knowledgable of all your products. Everyone that we dealt with was easy to deal with and we left happy. Thanks Jimmy and God bless More

W.T.F... ?!?&$@!?$@&!?!@&!!!😤😤😤😤😤 Bought a New 2015 Challenger SCAT PACK that had a major mechanical breakdown on my way home (differential and transmission). After a few bumps and bru Bought a New 2015 Challenger SCAT PACK that had a major mechanical breakdown on my way home (differential and transmission). After a few bumps and bruises (disagreements) with dealership GM, i traded the vehicle in 4 days later for a New 2016 dodge challenger SCAT PACK and paying a small agreed upon difference. It wasn't smooth and it wasn't pretty, but the problem was remedied. Reason why i am only giving 3 stars at the moment is because dealership now needs to finalize all paperwork with the banks, payoffs, tag transfer, etc... Once all these issues are resolved (one major mess) i will update. More

Excellent I would highly recommend you to ask for Mike when visiting this dealership. Very friendly,, hardworking guy. Mike exhibited great customer service as I would highly recommend you to ask for Mike when visiting this dealership. Very friendly,, hardworking guy. Mike exhibited great customer service as well as explained everything accurately. Thanks again Mike. Great overall experience! More

AMAZING CAR BUYING EXPERIENCE! This dealership is an excellent representation of professionalism and quality service! On 9/29/2015 I worked with amazing sales reps, and my closing p This dealership is an excellent representation of professionalism and quality service! On 9/29/2015 I worked with amazing sales reps, and my closing process with Mike Luvene was as perfect as perfection could be! He thoroughly explained everything about my BRAND NEW 2015 DODGE CHARGER! I definitely recommend coming to this dealership if you are in the market for a new car! More

Our "last stop" became the BEST STOP! I was dreading going to another dealership when I had already been to seven over a two day period. It wasn't that I had to make another stop, it was h I was dreading going to another dealership when I had already been to seven over a two day period. It wasn't that I had to make another stop, it was having to deal with grimmy "we'll steal your keys so you can't leave" type of salesmen! All the lies, all the relentless phone calls, all the reasons why their dealership is the best choice. This just made the experience so tiring. All shoppers want to do is sit in the drivers seat and feel if that car is right. But how can you when you have a salesman showing you a million things and also trying to lure you into taking it for a test drive? The sour taste in my mouth quickly changed when we met Mike Luvene at Orange Park Chrysler Dodge Jeep Ram. A text back to him in response to my online inquiry the day before led to him waiting for us at the door when we arrived. He greeted my entire family, suggested we take a golf cart to scope out the vehicles (we had a toddler) and even reminded me to grab my belongings I kept leaving behind when I jumped out and checked each car. It didn't stop there. As we went from car to car, he didn't smother us, never told us which we should go with, he paid attention to what features I wanted and kept the numbers where I wanted them. Most importantly, he stayed honest and it got better when we got back to the showroom. He didn't tell us obvious lies or disappear for long stretches every five minutes to "talk to the manager". He even went one step further and fed our impatient, starving kids while we sorted out the details. He even let our family test drive it without him while he finished some paperwork on the sale. It ended up becoming such a smooth process that I asked my husband "Is this really happening?" We ended up having fun, cracked some jokes back and forth and even made his promise to get us back home before football game time. When we were all set to drive away in our new car, he impresses us one last time and gives us a walk through and tour of our new vehicle. Who does that?! Mike did and we're completely amazed and thankful that our stressful search ended with him. More

Exceeded my expectations! Wow! Dennovan Commons got me, my husband AND my son in vehicles! We couldn't have asked for better deals! Very knowledgeable and professional! Awesome Wow! Dennovan Commons got me, my husband AND my son in vehicles! We couldn't have asked for better deals! Very knowledgeable and professional! Awesomeness! More

Poor example I called the dealership to schedule for a recall. This would have been my first visit here. Izzy, in service scheduled me for Monday at 8am. Well the I called the dealership to schedule for a recall. This would have been my first visit here. Izzy, in service scheduled me for Monday at 8am. Well the problem with this is, I arrived and they were closed due to Labor day. Driving acroos the bridge and it being my only day off this is horrible customer service. More

BEST CAR BUYING EXPERIENCE Dennovan was my salesman he is very knowledgable and honest. He made my purchase painless! I can't thank him enough. I would highly recommend Dennovan Dennovan was my salesman he is very knowledgable and honest. He made my purchase painless! I can't thank him enough. I would highly recommend Dennovan and this dealership. Thanks again Dennovan. YOU ROCK! More