DARCARS Orange Park Chrysler Dodge Jeep Ram

I don't usually write reviews, but over the time since I purchased my jeep gladiator from this dealership, my experiences have gone from poor to worse. There was a factory recall and the dealership advised purchased my jeep gladiator from this dealership, my experiences have gone from poor to worse. There was a factory recall and the dealership advised me that the vehicle should not be driven, but I was offered no loaner, so I had to rent a car and was without my jeep for over a month. To be fair, they covered 4 days for a rental. The rest of the time I was without my vehicle. I just had to pick my jeep up, again, I had a 7 am appointment 2 days ago. No one ever called to give me the status of the repair, when I called today, we found that it had not even made it into the shop, even though I had an appointment 2 days prior! We understand that things don't always go as planned, but this has been a pattern from the beginning. I would not advise using this dealership. More

Great place to get a deal and service your car. Stop here before you go any where else. Stop here before you go any where else. More

Had a great experience with buying my Dodge Charger. Excellent service provideby Keith. Will use again. Excellent service provideby Keith. Will use again. More

We had a good experience when we bought our Jeep. Service department is horrible. Waste of tine Service department is horrible. Waste of tine More

I purchased my vehicle April 2021… I’ve brought the vehicle back to service 3 times for the same issue and it still hasn’t been fixed…I had an appointment today 05/13/2022 which I scheduled the end of vehicle back to service 3 times for the same issue and it still hasn’t been fixed…I had an appointment today 05/13/2022 which I scheduled the end of April . When I arrived the appointment was cancelled. They then advised me 6 hours later that they wouldn’t get to my vehicle until the next morning and have no loaner cars. The assistant manager basically said there’s nothing I can do and go get a rental car because they may have my car for longer than tomorrow since it’s not under warranty. I will never buy another car from this dealership More

I’m only give 1 star that’s the lowest but 2weeks ago March 19 Saturday I came in to this place ended up preordering a piece that needed to be installed and was told verbally and on the receipt it would March 19 Saturday I came in to this place ended up preordering a piece that needed to be installed and was told verbally and on the receipt it would take 3 to 5 business . Time passes no phone calls so I decided to call in so on Monday 28 I spoke with a young lady in the parts department she kept me on hold only to come back and say it’s not in so I waited more days and it was no calls and nobody was answering the phones so I decided to go in on Thursday March 31 asking for a refund for service that didn’t happen after saying it a few times one of the gentleman stated oh it’s here by then I wanted my refund the guy was kind enough to locate and speak the manager of my concern after a short brief wait time I was escorted in to speak to the manger who let me no he couldn’t give me back my exact amount because it wouldn’t come up I okayed it since it was .50 cents short and he said it will be back on my card within 24 hours but the next day I had no refund and i forgot to get a receipt so I went in again Friday letting him no I have no refund and need a receipt he told me to hold as he did running around asked me for my email and said give 48 hours and they would email you when your refund is on your card. I’m un happy believing that my refund is not coming. I f I had a receipt to prove it’s coming k would feel comfortable to wait I giving it till Monday if nothing shows up I’m reporting this business I never been somewhere that you don’t give receipt for transactions that’s been done More

It was great experience there. . Can't say enough. It was totally stress free. Would buy used there again or at least try to get the vehicle I want there if they have what im lookin . Can't say enough. It was totally stress free. Would buy used there again or at least try to get the vehicle I want there if they have what im looking for. The Ford F 150 is about as good as it gets for satisfaction. Especially after they change my windshield Monday . Thanks Jodi my sales person for making it go so smooth. More

Dealer said they fixed my car for a P0330 code by replacing some wires and charged $1200.00. Code came back , called to see if it was OK to take to dealer closer to my home it was OK'd by Ian and the replacing some wires and charged $1200.00. Code came back , called to see if it was OK to take to dealer closer to my home it was OK'd by Ian and they will cover it under thier 90 day warranty. New dealer found the problem now they will not cover it, they what me to bring back to them. What if I lived out of state with this issue. If they would have said bring it back when I called I would have. Now I must pay of the car to be put back together drive it to them, then they charge me for them to do a diagnostic to verify the problem. Sounds like a waste of my time and my money. More

Horrible experience trying to buy a used Ram truck. I ended up driving over an hour each way only to find things not as represented. Even a feature I specifically asked them to check for me wasn’t there ended up driving over an hour each way only to find things not as represented. Even a feature I specifically asked them to check for me wasn’t there. Then I got the bait and switch crap... I should have heeded the red flags of poor communication and hard pressure sales tactics prior to making the trip. Bottom line is this is the kind of place that gives car dealers a bad name. My advice is to stay far away. More