DARCARS Volvo Cars

Worst consumer experience of my 69 years. Lied to multiple times. Refused loaner when loaner was covered under warranty The car was less than 2 years old. Lied to about car being completed to Lied to multiple times. Refused loaner when loaner was covered under warranty The car was less than 2 years old. Lied to about car being completed took Uber to pick up and car was dead. . Volvo tow truck never showed up after repeatedly telling me he would be there in an hour for over 6 hours. Called another tow truck and Volvo refuse to reimburse me even though the car was less than 2 years old and covered under warranty. This dealership should be avoided at all costs. They blatantly lied to you to your face. They're the type of dealer who makes people despise the car buying process. So many lies all documented and emails texts and phone calls. I urge you to avoid this place. It was a nightmare. They do not treat human beings with dignity and respect. They are simply not good people. More

The staff was friendly, professional, and made the process easy and transparent. I highly recommend them! process easy and transparent. I highly recommend them! More

First entered DARCARS Volvo in the summer of 2006 to buy my first S60. Team has changed over 20 years and 5 vehicles but customer-oriented service has remained consistent!. Daniel, Paolo and Mark are like f my first S60. Team has changed over 20 years and 5 vehicles but customer-oriented service has remained consistent!. Daniel, Paolo and Mark are like family. More

I just leased my third Volvo SUV here and could not be more pleased with the process. Mo (sales manager), Julio (sales rep.), and Mark (finance) were all excellent and made me feel like such a valued cust more pleased with the process. Mo (sales manager), Julio (sales rep.), and Mark (finance) were all excellent and made me feel like such a valued customer. This will be my Volvo dealership as long as I live in the DMV! Thank you DARCARS VOLVO! More

About two years ago, I got quite a abysmal experience with Darcars Volvo Rockville's sale department. So, when I had to get some service done on my car, I was very hesitant in going in to Darcars Volvo s with Darcars Volvo Rockville's sale department. So, when I had to get some service done on my car, I was very hesitant in going in to Darcars Volvo service center. But I am glad to say that what the sales department lacks, the service department makes up for. In the last 20 months, I have been to the Darcar Volvo's service department 4 times. 3 times, I dealt with Jimmy Wong, and once I worked with Christian Davis. Both of these gentlemen were superb to work with. My last visit was a couple of weeks ago when I went in for my 2 years/20k miles service. While Christian was signing me in, he asked me if there is any issue(s) that I want them to look at as well. I told Christian about this one issue that I noticed in my car in the last few months where the steering would vibrate a little on highway speeds. I was expecting him to say "oh that is new and we never heard of it" but instead, he told me that he will certainly look in to it and will try his best to resolve it. I was ready to give him a full shabang of all of the posts and forums I read about this issue and that it is a known issue for my particular vehicle, because I thought they would not look in to it. But, to my surprise, Christian was aware of the issue and was more than willing to help me with it. All in all, I am quite happy to work with the Darcars Volvo's service department. It feels like they genuinely care about their customers, and every time I visited them, I did not feel like they were trying to rush things over. Both Jimmy and Christian, and also the South-Asian gentleman in the vehicle drop off bay (sorry I did not catch his name) are super courteous and a pleasure to talk to. Hope to see you soon for my next service. More

Purchased my 1st Volvo ever at DARCARS Volvo of Rockville on 2/25/2025, a 2025 S-60 PHEV. I have been purchasing cars for about 50 years now and have dealt with numerous different car dealers, including mos on 2/25/2025, a 2025 S-60 PHEV. I have been purchasing cars for about 50 years now and have dealt with numerous different car dealers, including most recently Lexus and BMW. I would have to say that my buying experience at Volvo of Rockville was one of the best ever. Daniel, the sales manager, was extremely helpful and knowledgeable in walking me thru the pros, cons and costs associated with purchasing vs leasing of the 2025 S-60 I was interested in. And when the one I was considering got sold before I was ready to buy, Daniel went out of his way to locate and obtain an identical vehicle from another Volvo dealer. My salesman, Manny Rodriguez, was simply the best car salesman I have ever worked with. Manny was pleasant, helpful, knowledgeable and straight shooting, just a pleasure to deal with. I couldn't have asked for anything more. My advice would be that no matter what you currently think of Volvo, you should take a look at the current Volvo line of cars; they are much more impressive than I honestly thought they would be. And when you do, go to Volvo of Rockville and ask for Manny. More

I recently purchased my first Volvo from Darcars on Rockville Pike. My experience at the dealership, and particularly with Manny, was incredible. Manny was patient, knowledgable, kind and never rushe Rockville Pike. My experience at the dealership, and particularly with Manny, was incredible. Manny was patient, knowledgable, kind and never rushed me. He answered all of my questions - whether I was in the dealership or via text. I asked a lot of questions and he knew all of the answers. Even after I purchased the car, he is still very willing to help me with any questions and even offered to have me stop by the dealership to go through a few details in person. Manny truly goes above and beyond! He has a great personality and is a very genuine and kind person. I can’t say enough good things about my experience with Manny! More

I had years of disappointment from other car dealerships, and that ended when I went to DARCARS Volvo. The level of service and care is incredible, and I can't say enough positive things about everyone there and that ended when I went to DARCARS Volvo. The level of service and care is incredible, and I can't say enough positive things about everyone there. Manny sold us the car and "sold us on" the dealership. He's so genuine, honest, and cares about people. You can tell that for him, although this is his job, it's not about making money. He truly wants people to be happy and get what they like. Since becoming a part of this family (and it is a family), I've been happy every single time I come in. More

I worked with Manny and Daniel. Both were easy, professional, and great to work with. Any extremely easy and straightforward car buying experience. Highly recommend to work with bot Both were easy, professional, and great to work with. Any extremely easy and straightforward car buying experience. Highly recommend to work with both of these guys! More