DCH Brunswick Toyota Scion

DCH Brunswick Toyota Scion
1504 US Highway 1
North Brunswick, New Jersey 08902
(800) 869-4987

Manufacturers: Toyota, Scion


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Dealership Amenities
Totota Signature Dealer
Woman Certified Facility
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Valet Parking
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.4/5

97 Reviews

Overall Score: 4.5 Star Rating4.4



About DCH Brunswick Toyota Scion
Certified: DCH Brunswick Toyota Scion
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, DCH Brunswick Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About DCH Brunswick Toyota Scion
Mission Statement
To be an innovative industry leader, totally committed to customer satisfaction, employee satisfaction,integrity and teamwork.

rpravi
11/16/2009 10:33:07 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bharath Narang

My Review of DCH Brunswick Toyota Scion:
Bharat Narang and Lewis were very helpful. The overall experiance were very good. The only other thing was the people should allocate more time with customers.

The price was good ,but think it can be better.

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magraulau
11/16/2009 2:14:43 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ronnie Lara, Jose Mejias, Dhavel Patel

My Review of DCH Brunswick Toyota Scion:
Best combination to deal with. email and telephone conversation w/ Dhavel was as pleasant as it could be. price was already set before visit to dealer. Once in the dealership I spoke w/ Ronnie and Luis and then test drove the vehicle. (2010 camry). rides like a dream.
did the paperwork and i had my new camry. i would recommend these people in a heartbeat to anyone.

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Lake_Mohonk
10/7/2009 12:50:51 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Cohen, Chris Bi, Tung Lee

My Review of DCH Brunswick Toyota Scion:
After an Alumni event, Leon Lee immediately gave me a followed up in the 2nd day, also let Jason Cohen to find and hold an exact model/trim we were looking for: ’10 Sienna LE AWD silver color. This latest addition will be our family’s 8th vehicle purchased from Toyota (1 Tercel, 2 Corolla, 3 Camry, and 1 Lexus) for us and our parents during the last 20 years. We are loyal customer. Since we used Morristown Toyota as regular service for its approximate, we also bought a Camry from Crystal Automall, we decided to give them a fair look as well. In the end, we were convinced that we would have the best experience in DCH North Brunswick.

Here’re the reasons
1. Diversified and hard working team; late into Saturday night (even they supposed to close @7 PM on Saturday), people are still working in cubic, on the contrary to the other dealers we visited.)
2. Friendly and ultra competitive price; which I enjoyed to deal with, we think any transaction should be a win-win experience. We also trade in one of our Camry. We have sale to private party, and also donated to Children Cancer Society. This is the 1st time we did "trade-in", and no hassel.
3. Care for the details.

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srinidh
9/30/2009 8:37:48 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dhaval/Basith

My Review of DCH Brunswick Toyota Scion:
It has been a great experience starting from the quote through the Financing and picking up a vehicle.
Sent a Competetive quote along with VIN.
No hassle, No pressure by the sales team.
Beat the financing rate with credit union.
Friendly staff/great customer service.

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marilynpisano
9/29/2009 8:00:58 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tung Lee, Lee Alibone, Said Emmara

My Review of DCH Brunswick Toyota Scion:
DCH Brunswick Toyota has raised the bar for car dealerships everywhere! I have purchased many cars over the years and never have I experienced the level of professionalism, courtesy, honesty and integrity as I did from every single staff member at this dealership. Previous to this experience, buying a car was an ordeal which I dreaded! I did my research and I knew that I was getting the best deal without the aggravation, haggling, and all the other nonsense that typically goes along with buying a new car. I was able to test drive both the Camry and Corolla and was highly impressed with the staff's knowledge of their product and their input on helping me choose the car that best suited my needs. The delivery process was quick and seamless as well and even the finance man did not try to pressure me into buying all those ridiculous add-ons! I love my new Camry and I intend to be a repeat customer for many years to come. DCH Brunswick Toyota is a class act and I will recommend them to anyone without hesitation.

Sincerely,
Marilyn Pisano

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akathuria
9/19/2009 8:46:51 AM


Overall Rating: 4.6

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Henry Davis, Teng Lee

My Review of DCH Brunswick Toyota Scion:
Overall very good service, no hard push which is surprising and refreshing from most of other dealers. Also offered a portable GPS which was a plus as well.

Also had visitied the Toyota dealership in Morristown and had the worst sales experience - intersting to see two contrasting dealerships within half hour of our house.

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Emily Kaller
9/16/2009 3:20:47 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bharat Narang

My Review of DCH Brunswick Toyota Scion:
I thought that the individuals at the dealership were helpful and attentive and were straight forward in their dealings with me. I would have liked the price to be slightly lower, however, the cash for clunkers program followed by the year end clearance caused there to be a shortage of vehicles available. In fact, there were only a few Camry's and Rav4's left on the lot and this seemed to be the norm for dealers in the area. Even though it was somewhat of a seller's market at the time that I purchased my vehicle, I was treated fairly and honestly and I appreciate that. I would recommend this dealer.

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Alujik7
9/16/2009 12:17:52 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Scherzer, (Barry?)

My Review of DCH Brunswick Toyota Scion:
Answered all questions in a professional and slow courteous manner. Test drove as long as I wanted. Was fair on my trade in and just an overall great experience. Bought many new cars before but first from this dealer and would definitely go back again.
I might add that I bought car out right and did not have to deal with finance dept, but the little time I spent with the person called Barry I found him to be highly professional and courteos as well.
sincerely,
Randall Kijula

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RosemarieK
9/16/2009 10:38:31 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Basith Abdul, Luis Mejia

My Review of DCH Brunswick Toyota Scion:
I recently purchased a Camry XLE at DCH Brunswick Toyota. As soon as I entered the dealership, I was greeted by Basith Abdul. After describing the car I was interested in, he offered to have me test drive it and visit the awesome service center, where he introduced me to the service manager, who was also very friendly and welcoming.

I explained to Basith that I was also looking at other cars and wasn't ready to make a decision to buy just yet. He was very pleasant and accomodating and did not use any high pressure sales tactics to change my mind, which I sincerely appreciated.

The following day I test drove the car again and decided to purchase it. Besides Basith, I also spoke to Luis Mejia concerning the price. I went home to review and compare the offer to quotes I received on the internet. I returned to the dealership later that day to buy the car and feel confident that I got the best deal. I feel that both Basith and Luis were straightforward and honest. It was a pleasure to work with them.

I have since received a thank you note from Basith and am very happy to be part of the "DCH Brunswick Toyota family". I am thrilled with my new car and enjoy driving it tremendously.

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