DCH Brunswick Toyota

Title: Worst Car Dealer Experience Review: Terrible experience from start to finish. We gave a clear budget from the beginning and it was completely ignored. They asked for our information saying it wa experience from start to finish. We gave a clear budget from the beginning and it was completely ignored. They asked for our information saying it was only to create a profile, but never told us they would run our credit, and they did it anyway. They never showed us a vehicle. Instead, they sent us to the parking lot in 32°F weather to look at cars ourselves, with no assistance at all. The staff was rude and disrespectful, and after calling us to ask about our experience, they got angry and disrespected us again. Easily the worst dealer we’ve dealt with. Zero professionalism. Do not recommend. More

Excellent experience. They have kept my 2005 Camry in great condition. Completely trust my advisor. Kevin Scesney has assisted me for 15 years. I stay with DCH, even thoug They have kept my 2005 Camry in great condition. Completely trust my advisor. Kevin Scesney has assisted me for 15 years. I stay with DCH, even though less convenient than service near my home, because of the trusted professional relationship with him. My new advisor, Steven Taveras is also good. I stay with DCH because of the trusted relationships. They have never failed to fix problems. I liked the old location better, but the new location is much improved over the last year. Highly recommend. More

The expediency and professionalism in which the purchase of my RAV4 was completed. Top-knotch service all the way around!!! And, I have recommended DCH many times in the past. of my RAV4 was completed. Top-knotch service all the way around!!! And, I have recommended DCH many times in the past. More

Very good experience. The person who handled was courteous, kind and compassionate. Maintain dignity through out the process. Cleared all the doubts before purchasing the The person who handled was courteous, kind and compassionate. Maintain dignity through out the process. Cleared all the doubts before purchasing the vehicle. More

A "NO pressure, NO hassle, Detailed, Smooth" transaction…Overall Outstanding! Purchased used car from DCH Brunswick Toyota… After much research I went directly to this dealer’s website to check transaction…Overall Outstanding! Purchased used car from DCH Brunswick Toyota… After much research I went directly to this dealer’s website to check “Availability”. Next morning I received a call from CAROLINA SEMPLE. Carolina made our appointment for two days later. On Wednesday Carolina reconfirmed the car was indeed still available before I left home for the appointment. It was a pleasure speaking with Carolina. Received a call from a salesman…ALEX GOMEZ! A great guy! Exceptional! Arrived at dealer 11:15AM…ALL was GOOD! I had done my due diligence for the purchase and possible trade-in. [Note: trading your old car in reduces sales tax paid] We drove out of DCH Brunswick Toyota at 2:30PM in our “new to us” car!!! UNBELIEVABLE!! Never really spoke to anyone else but ALEX…Alex dealt with MOHAMED RIZVI/Sales Mgr about our trade-in. ONE back and forth with Mohamed through Alex and we got a great price for our trade-in! NO additional typical ’sales pitch’ in the sales mgr’s office! …Clean, neat, transparent and fast (Literally, ten minutes!) [Got ‘value’ of my car from ”Driveway” through Carvana website!] We signed ALL papers with AMIR ROMERO-HARVEY/finance mgr. (we did not finance our purchase) Again, fast, no pressure …Signed all papers in his office. Amir was extremely efficient and, yet detailed in his explanations...a pleasure to deal with! Extremely happy with ALEX, Amir, Mohamed and Carolina. Thank you DCH Brunswick Toyota…AND, THANK YOU ALEX GOMEZ! More

This dealer ship had me out in 2 hrs this is. It normal and I loved it. They are straight forward no hidden fees and the staff is amazing . Jesus C was my sales rep and did an amazing job guiding It normal and I loved it. They are straight forward no hidden fees and the staff is amazing . Jesus C was my sales rep and did an amazing job guiding me through my purchase making everything seem seem less . Thank you Jesus More

Geoffrey kept me informed as the inspection progressed. He is always very pleasant, and good at what he does. He is always very pleasant, and good at what he does. More

Straightforward, no pressure car selling. Finance & lease options are clearly stated for buyer to study. Finance & lease options are clearly stated for buyer to study. More