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DCH Brunswick Toyota
North Brunswick, NJ
1,723 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money •
-DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles
-Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking
-We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys
-Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+
-DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation
-We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction
-We have a “A+” rating with the Better Business Bureau
-We are a Certified Toyota Mobility Dealer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,723 reviews
May 29, 2011
The facility was neat and organized, everyone was very friendly and knowledgable about all makes and models they had to offer. Thay also offered me the most competitive deal from all theshopping. I also m friendly and knowledgable about all makes and models they had to offer. Thay also offered me the most competitive deal from all theshopping. I also met with Lisa who was very helpful as well in my vehicle purchasing experiance. More
by Kwhollow
Employees Worked With
Patrick steadman
May 29, 2011
I found my experience with dch toyota to be an excellent one. Ray Desimone combined knowledge , friendliness, and was completely trustworthy. I highly recommend Ray as an excellent employee and look forward one. Ray Desimone combined knowledge , friendliness, and was completely trustworthy. I highly recommend Ray as an excellent employee and look forward to my return. I speak with high regards about this dealership and tell all my friends and family that if they're looking for a car, go to see Ray. More
by lgrunsfeld
Employees Worked With
ray desimone
May 28, 2011
My older model VW had given it's all and it was time to replace it. I didn't have any cash to put down so I walked in pessimistically optimistic that a deal could be struck. Thanks to the persistence of Ra replace it. I didn't have any cash to put down so I walked in pessimistically optimistic that a deal could be struck. Thanks to the persistence of Ray Medina and David Alarcon, I was able to leave the lot with a used 2009 Toyota Corolla and I couldn't be happier. These two gentlemen were courteous, professional, extremely helpful, patient and went out of their way to make sure I got the best deal possible. They explored every possibility and angle and I'm very grateful for their hard work. Everything was clearly spelled out for me and I have to say that it was the most pleasant car-buying experience I've had, especially considering my situation. I will definitely work with them again the next time I'm in the market for a new vehicle. Thank you, Ray and David! More
by Stefito
Employees Worked With
Ray Medina, David Alarcon
May 28, 2011
Have not bought a Car in 11 years,and this is the 1st time leasing I was little nervous lisa and henry put me at ease.Took my new car home feeling good.and not wondering if I made the right move.Everyone time leasing I was little nervous lisa and henry put me at ease.Took my new car home feeling good.and not wondering if I made the right move.Everyone there was polite making my experince excellent.I would recommend DCH to anyone leasing or buying a car More
by en1957
Employees Worked With
lisa ocasio/henry davis, Henry Davis
May 23, 2011
Ray forgot to fill the new car's tank, but he promised to fill it up when I come back to give him the title for the car I traded in. Ray was also very friendly and knowledgeable thru the entire process. Ex fill it up when I come back to give him the title for the car I traded in. Ray was also very friendly and knowledgeable thru the entire process. Except the price, it was a great experience for me. More
by fanli123
Employees Worked With
Ray Medina
May 23, 2011
I went to the Dealership 5/21 to compare with Nissan and decided to purchaswe after speaking with Ray Medina who gave me a wonderful deal. Ray was patient and concerned regarding my needs and was the first decided to purchaswe after speaking with Ray Medina who gave me a wonderful deal. Ray was patient and concerned regarding my needs and was the first car salesman I can truly say that I enjoyed speaking with. We appreciated his honesty and assistance with all of my family's needs. More
by dianne101
Employees Worked With
Raymond Medina
May 21, 2011
The ratings on dealerrating are overwhelming good for this dealership, and so I visited it hoping to be treated honestly but my experience proved otherwise -- they were just as fishy as any other dealers this dealership, and so I visited it hoping to be treated honestly but my experience proved otherwise -- they were just as fishy as any other dealers. Their Internet account manager does not know the price of their cars! He got me in with a much lower price than the real one ($1000 lower), and after I negotiated a $500 discount, the out-of-door price is still $800 higher than the out-of-door price quoted by the internet sales person. The reason, as they explain later in the email, is that they have some add-ons which the internet people does not know. Can you believe this? With today's information technology, this only proves either (1) they lied or (2) they didn’t do their job well. The sales person also played number games with me -- trying to double count the cost of some add-ons. I would not recommend this dealer to anyone because they are not ethical – they do not honor Internet quote and they are either dishonest or unqualified for the job. More
by befree
Employees Worked With
Larry Hart, Tung Lee, Nirav Patel
May 19, 2011
very friendly people.no hassle no haggling everybody is nice,car buying is fun in this dealership,also sales person is honest,100 percent i will recommend thi dealership.no pressure buying a car in this de nice,car buying is fun in this dealership,also sales person is honest,100 percent i will recommend thi dealership.no pressure buying a car in this dealer,you will be happy taking your new car home,everybody are nice. More
by vcypress
Employees Worked With
Raymond Medina
May 18, 2011
I had a very positive car buying experience at DCH Toyota. Thanks to Alan and Ray I drove off the lot very satisfied with my purchase. Alan and Ray were extremely knowledgeable and helpful. They ans Toyota. Thanks to Alan and Ray I drove off the lot very satisfied with my purchase. Alan and Ray were extremely knowledgeable and helpful. They answered all my questions and made sure I was 100% satisfied with my car. I will definitely recommend DCH Toyota along with Alan and Ray to anyone I know that will be looking to buy a new or used car in the future. More
by psattner
Employees Worked With
Alan Carter and Ray Medina
May 12, 2011
Why did I give such an excellent rating? Because this was a terrific experience. Ray and Alan were knowledgeable and friendly and listened to our needs. They came up with a terrific car at a very good was a terrific experience. Ray and Alan were knowledgeable and friendly and listened to our needs. They came up with a terrific car at a very good price. No hassle or chicanery. We will look forward to dealing with them in the future. We will tell our friends about them. The change to DCH since Alan and Ray got there is night and day from the past management team. Arlene and Michael Cohen I had researched the car on the internet. More
by arlmikecohen
Employees Worked With
Ray Medina, Alan Carter
