DCH Brunswick Toyota - Service Center

The waiting time is too long. It took 8 hrs to finish.Lost my client It took 8 hrs to finish.Lost my client More

Too expensive and a very long waiting time. It took 2 and half hours just to get oil change and tire rotation. It took 2 and half hours just to get oil change and tire rotation. More

Quick and friendly service! Been coming here for a few years now and it gets better every time! Been coming here for a few years now and it gets better every time! More

DCH Brunswick has the worst service department of any dealer I have ever been to. They do not do quality work on cars as you would think a dealership would. Paul was great, though the situation did get m dealer I have ever been to. They do not do quality work on cars as you would think a dealership would. Paul was great, though the situation did get me heated about them putting a zip tie to fix my mudflap without my knowledge, he knows how to make it right. I will be taking my vehicle to another toyota dealership for its service from now on. More

They should have a Supervisor or a Master Tech to check the work that’s done by these Technicians before the car is released to the customer. I Received my vehicle and noticed the Safty Cover underneath t the work that’s done by these Technicians before the car is released to the customer. I Received my vehicle and noticed the Safty Cover underneath the vehicle in the front under the bumper was hanging down. There were screws missing… and the screws tht were there were half way screwed in. This is Unacceptable. More

Everyone was very nice. Kevin called with his recommendation for repairs and repaired what we brought the car in for. We are very satisfied with the repair and workmanship Kevin called with his recommendation for repairs and repaired what we brought the car in for. We are very satisfied with the repair and workmanship. More

Efficient, communicates well with customers. Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible More

It's poor customer service to have customers wait in their cars for up to 40 minutes while waiting to meet with service advisor. And once the car is in, the wait time is always several hours, despite wh their cars for up to 40 minutes while waiting to meet with service advisor. And once the car is in, the wait time is always several hours, despite what the advisor says. Last time I was there I was trying to find out information about my car. We asked about four employees and nobody was able to get a satisfactory answer. More

It always feels good to be remembered, and Steven greeted me right away. Although he was not the rep helping me; he offered information to assist; thereby, expediting my service and wait time. me right away. Although he was not the rep helping me; he offered information to assist; thereby, expediting my service and wait time. More

Bought two cars here. ..great experience.... Lisa Ocasio is the best! Took my car in for service....3 hours+ for oil change and tire rotation!!!!!!!!! Terrible experience ..great experience.... Lisa Ocasio is the best! Took my car in for service....3 hours+ for oil change and tire rotation!!!!!!!!! Terrible experience!!! I will not do that again! More