DCH Kay Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stephen Moore

My Review of DCH Kay Honda:
I made contact with this dealer through the internet and had a great experience. I explained what I wanted and the dealer had the car in stock. I purchased a couple added features and am happy with my selection. The dealership processed the paperwork quickly and the entire process was efficient and professional. I'm happy with the new car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Armando Lopez

My Review of DCH Kay Honda:
Our experience at DCH Kay Honda was very good. The sales manager, Chris, and the sales rep, Armando Lopez, were both great during our purchase process. We went to the dealership know exactly what we wanted and they were great in locating the exact car that we were looking form.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lloyd Mccracken

My Review of DCH Kay Honda:
We received very professional services at this dealership. We were given all the options and information we need to make decision, but didn't feel being pushed. The sales reps works very efficiently, and the transaction went through smoothly. Overall it was a pleasant experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Allen Wagner, Chris Olszewski

My Review of DCH Kay Honda:
My good experience started as soon as I entered the dealership. Allen immediately approached me to assist me. By comparison, the same day I entered a Nissan dealership. Twice I heard someone would be right with me, but no one came - after waiting 10 minutes I left. I test drove the CR-V and all my questions were answered. Allen also spent time showing me how some of the features worked. Allen communicates easily and is personable. I happened to go to this dealership first and still wanted to check Toyota and Nissan. There was no pressure to make a deal on the spot - I was free to follow my plans and I called Allen back when I was ready to make the purchase (the next day). The price negotiation was also much easier than I expected. I had done my research and had a AAA Member Price that I would be satisfied with - we quickly agreed on that price and there was no further haggling or trying to change the price after the agreement (I've actually had a dealer in the past try to do that - he wound up losing two sales because of it). He did not try to up the price by charging me for things like floor mats - they (along with the cargo cover) were included. The paper work went smoothly and Allen even called my insurance company for me to add the car to my policy. Allen was also willing to work with me on logistics that would work for me (I didn't trade in my old car and had it with me). Chris finalized the temporary registration and went over the extended warranty options with me. He did not pressure me to make a decision on the spot which was much appreciated. When the CR-V was ready to go, Allen went over all the features with me again, answered all my questions, and even programmed some radio stations for me; I should note that even though the dealership had already closed for the day and it was Haloween, he did not rush me out.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lloyd McCracken

My Review of DCH Kay Honda:
We had done our research online, knew what we wanted and requested an online quote. When it was time to come into the dealership to finalize the deal, we had a smooth and easy experience. Llyod was great to work with and we'll be back when we are ready for our next Honda.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Terry Adams

My Review of DCH Kay Honda:
I found the manager to be the most helpful. Chris was fantastic! He was patient and went above and beyond in my opinion. Apparently someone forgot to give me one of my keys. I explained to Chris that I was unable to make it back to the dealership because I was going to be out of town, so he personally delivered the key to my home.

I also found the finance guy Eric to be very knowledgeable and professional and processed my paperwork in minutes.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Allen Wagner

My Review of DCH Kay Honda:
From the moment I walked in the door, Allen was a complete gentelman!He showed me all the Hondas and never pressured me. I was a previous Accord owner and I told him I had to pay less and he never once pressured me into an accord. even though he knew by the look on my face when I sat in it just how much I wanted it.It just has so much more power than a celica.
He took care of my needs in a timely manner. He even made me a cup of coffee.
I would definatly send friends there and tell them only to go to him.
Thank you.
Susan zoppi

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Angela Becerra

My Review of DCH Kay Honda:
I have given this dealership an excellent rating because they were just GREAT! Angela made the transaction smooth, speedy and informed. When I left the dealership I wasnt questioning myself on this purchase, I knew I had made the right decision. Angela helped me with everything and was very patient.

Thanks Honda! Ill definately refer people to this dealership and to Angela who made the experience painless .... actually enjoyable!

Happy Hallowwen!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Iloyd McCraken

My Review of DCH Kay Honda:
We are very happy with DCH Kay Honda. This is the 2nd vechile we purchased through them in 3 years. They offered very competitve price for the new 2009 Accord LX model we purchased. We are also very impressed with our sales person, Iloyd. We completed the final sales transaction of the vehicle in 45 minutes. It is a very smooth and pleasant transaction.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: S. Moore, Kris(Finance) - Great Guys!!!

My Review of DCH Kay Honda:
I went to other dealerships before I went back to DCH Kay Honda. What a waste of time at the other dealerships. This is my 4th new vehicle form Kay Honda. I am extremely loyal to my Honda trucks. I'm on my 2nd Ridgeline and my wife is still very happy with her Pilot. When I have them serviced, it is ONLY by Kay Honda. I trust them with my family's ride, comfort and most importantly, safety. I would not even consider another manufacturer. Thnaks from a loyal customer, Joe Jackson.

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