Simi Valley Toyota

We like having the same service writer year after year. We’ve had to triple-check them on the oil we requested, but they made it right. Have generally been timely and keep us apprised of progress while t We’ve had to triple-check them on the oil we requested, but they made it right. Have generally been timely and keep us apprised of progress while the service is underway. More

Steven Mozes is an asset to your dealership. He is professional, responsive and honest. I dealt with someone named Robert in service a year or so ago who was dishonest and a disgrace to Mr McC He is professional, responsive and honest. I dealt with someone named Robert in service a year or so ago who was dishonest and a disgrace to Mr McCorkle. I said nothing at the time, just switched service managers and all is perfect now. I try to chat with Joe M every time I come in and it’s because of his true customer focus that I tried you all in the first place and have stayed with you since. Prior ownership was seriously bad. I’m on my 14th lifetime Toyota and just want to thank you for the great service and for caring what your customers think. :) More

Service was efficient, professional,courteous and informative. All questions were answered. Didn't feel like I was being sold something I don't need at this time. informative. All questions were answered. Didn't feel like I was being sold something I don't need at this time. More

Oscar is awesome and honest with you. Does not get paid enough he definitely needs a raise for his customer service!! Does not get paid enough he definitely needs a raise for his customer service!! More

Robert is very through and keep Me Posted on the time frame of finishing the service of my car frame of finishing the service of my car More

Easy to work with. No hassle, and helpful folks. Positive and helpful staff. Good follow-through. No hassle, and helpful folks. Positive and helpful staff. Good follow-through. More

Always a great experience dealing with my service advisor Kevin. I will continue to get my Toyota service at Simi Valley Toyota. Thank you. Kevin. I will continue to get my Toyota service at Simi Valley Toyota. Thank you. More

Had problems with vehicle, small ones . I reached out to talk to Toyota and Mario. Was never called back. I reached out to talk to Toyota and Mario. Was never called back. More

Had a simple tire rotation service. Wheel lock key "went missing". Very dishonest service advisor. I still have one free Toyota Care service available to me, but after this experience, Wheel lock key "went missing". Very dishonest service advisor. I still have one free Toyota Care service available to me, but after this experience, I won't be back to Simi Valley Toyota service department. Parts department is great, though. More

Great service Oscar was very informative it what my car needed at the time . All was done in a timely manner. needed at the time . All was done in a timely manner. More