Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,960 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 8,960 reviews

November 21, 2020

Pleasant buying experience . Friendly, professional service. No pressure sales. Special shout out to Nathaniel Pickett for helping with technology(phone). Finance department no pressure selling extras. More

by mwarm49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Raymond
Nov 23, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy to hear you had a pleasant experience at our dealership and we look forward to working with you again in the future!

November 20, 2020

Had a free tire rotation coming an you charged me an argued with me when I was right then gave me free car wash why then called me an said I was right so how would you feel More

by kbones514
Recommend Dealer
No
Employees Worked With
Allison Croshier
Nov 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience. Thank you, Ben Carlson Fixed operations Manager 845-296-4261

November 20, 2020

Juan Padilla is a dedicated sales consultant and was great. when there was a problem, he made sure it was fixed. The Rav4 is a great car More

by kenvilla
Recommend Dealer
Yes
Employees Worked With
Juan Padilla
Nov 23, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Juan! We hope you enjoy your new RAV4!

November 19, 2020

I received good service, in a timely fashion. Its a good run dealership. Dan was helpful through the whole process. Hopefully, I will return when my lease is up. More

by mshafe26@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Sweeney
Nov 20, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your most recent experience with Dan! We're happy to know he was able to assist you and make your experience one to remember!

November 19, 2020

Had a very pleasant buying experience . Would recommend someone to buy here . Great staff . Romanie was very helpful . Showed us all about the vehicle . Spent a lot of time with me and my wife . Very grate More

by lphplumbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Romaine Newby
Nov 20, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback! Thank you for your kind words and we hope to see you again soon!

November 19, 2020

Salesman, Kurt, took the time to explain and go over the incentives. Explained things very clearly and was very pleasant. Kurt stayed with me to the end. More

by reetze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Nov 20, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! It sounds like Kirk went above and beyond to make your experience a good one and we look forward to working with you again in the future!

November 19, 2020

Unfortunately, I discovered to my disappointment, that True Car assessments are totally misleading and do not apply at DCH Wappinger Falls. The dealership should consider dropping as being a True Car cli More

by jkwatts12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Boye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Went in looking at a pre owned pickup. Spent all day doing the paperwork and it wasn’t til last second they told us the title wasn’t in yet so we couldn’t take the vehicle home. One of the managers told More

by luke.varco2019
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kevin
Nov 23, 2020 -

DCH Wappingers Falls Toyota responded

Mr. Varco, Thank you for taking the time to provide this feedback. I am sorry to hear that aside from the wait time for the title to come in, that you also had an experience with Kevin which is well below our standards. If you would like to discuss any further, please feel free to email me at dcallahan@dchusa.com or call my direct line at 845.296.4231. Kind Regards, Daryl Callahan General Sales Manager

November 18, 2020

DCH Toyota was a great place to buy a car from. At no point did I feel pressure to buy a car. I was unsure of which car I wanted and Michael Newsham was very accommodating in helping me find the car tha More

by daniellemintz96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

DCH Wappingers Falls Toyota responded

Danielle, thank you for taking the time to provide such great feedback! It sounds like Michael went above and beyond to ensure your experience was a good one. We truly appreciate your kind words and look forward to working with you again in the future!

November 17, 2020

The dealership itself was very accommodating. Wadie made the sale painless and very easy to buy a vehicle. I have continually purchased vehicles from DCH and will purchase more vehicles in the future. More

by albertmiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wadie Suleiman
Nov 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback, Albert! We truly appreciate your kind words regarding your recent experience with us. We're happy Wadie could provide you with such great service and we look forward to seeing you again in the future!

...
514
...