DELLA Mitsubishi

they never bothered to respond to my written inquiry. hard to respect or to deal with this kind of attitude hard to respect or to deal with this kind of attitude More

Service was amazing. Walk in and was instantly helped. Answered all my questions. Pricing was super less than others, worth there 3hour drive for me. Walk in and was instantly helped. Answered all my questions. Pricing was super less than others, worth there 3hour drive for me. More

Bought a used car from this dealership, had nothing but great service. Sales, finance and service departments-all great. Very thorough and easy to work with. great service. Sales, finance and service departments-all great. Very thorough and easy to work with. More

I found, what I thought was a good deal, that that dealership posted. I called and spoke to someone and they told me that it was available and that I should come out to look at it and begin paperwork dealership posted. I called and spoke to someone and they told me that it was available and that I should come out to look at it and begin paperwork as cars have been going fast. I thought that was reasonable so I made the hour and a half drive and $12.50 ferry trip one way. ($25 total.) when I got there, they immediately told me that they couldn’t sell me that vehicle because of a recall and promptly tried to sell me a brand new version. I currently have a number of things going on in my life don’t allow me to spend three hours or more and wasted money for the dealership to trick me into a bait and switch. I would not recommend anyone do business with them. More

Worst dealership in the north country! Lie constantly to customers and take advantage of single women..they promise they’ll follow through and never do.. they feel it’s ok to sell a lemon Lie constantly to customers and take advantage of single women..they promise they’ll follow through and never do.. they feel it’s ok to sell a lemon and a junk to my daughter who has two young children in this vehicle she’s had for 5 months and has more things wrong with it, then a car you’d find at a local junkyard… shame on them! We intend to take our complaints to the top, we’ll see if they’re any knowledgeable and caring people running this dealership! In the meantime I will steer everyone I know looking for a vehicle, far away from this dealership!!!!!!!! More

They always take special care of my car, , to make sure I am safe on the road . I appreciate them very much in your shop In Plattsburgh, ny. Many thanks Matt and all of you. am safe on the road . I appreciate them very much in your shop In Plattsburgh, ny. Many thanks Matt and all of you. More

I made a deal with these people last night on used shop equipment, I drove 25 miles to get there this morning and they had already sold it and blew me off, don’t buy anything from these people, liars and t equipment, I drove 25 miles to get there this morning and they had already sold it and blew me off, don’t buy anything from these people, liars and thieves period More

Very Helpful Sales Worked with Chris and Jim on a 2017 Cadillac XTS, great price, They did everything I expected and more, Love the car and the deal I got on this car. Worked with Chris and Jim on a 2017 Cadillac XTS, great price, They did everything I expected and more, Love the car and the deal I got on this car. More

Not a happy camper! I bought a Suzuki SX4, I absolutely loved it. We then bought a different vehicle, then traded that one for 2 o the Mitsubishi Mirage's. One for us and I bought a Suzuki SX4, I absolutely loved it. We then bought a different vehicle, then traded that one for 2 o the Mitsubishi Mirage's. One for us and one for our children. We bought the higher grade one and then we bought one with lesser features on it for the children. The one for the children runs excellent, the more expensive one was for myself and my husband. It is nothing but a piece of crap. For being more money, we have had nothing but trouble with it. The dealership was useless and we even contacted the company and nothing was even done with them after making yet another trip from Jay to Plattsburgh. I will never buy another vehicle from these people again. Their word doesn't go anywhere with me. I have no use for any of their dealerships, whichever brand they sell. I would not buy a car from them if they were the last dealer in the world. Their word sucks. More

poor customer service I only go to this dealership, Plattsburgh NY, if I have a recall on my car. I have had 3 Suzukis and loved all 3 of them, but trying to make an appo I only go to this dealership, Plattsburgh NY, if I have a recall on my car. I have had 3 Suzukis and loved all 3 of them, but trying to make an appointment with these people is so frustrating. I only bought my last Suzuki from these people and am sorry I did that. They also like to call you at home and try to get you to buy a newer car. I have to go there tomorrow for a 2 hour recall service, They told me they cannot give me a car to drive to do errands, but they can drop me off somewhere. More