Dan Perkins Subaru

Reason for Visit: Sales

I recommend this dealer: No

My Review of Dan Perkins Subaru:
I shopped 3 dealers in CT. 2 In person 1 by phone. Went with Dan Perkins FOR NO OTHER REASON than the price quote given to me by the &quot;Sales MANAGER&quot;. <br><br>He mis-quoted me and tried to slip the paper work by with different numbers than he quoted me... Then tried to do the same again on the second try. Finally AFTER I walked out and told them to keep the car they called back and offered me the car for NEAR what he actually quoted me.<br><br>I tried to take delivery of the car a total of 3 times before I actually got it.<br><br>It was OBVIOUSLY NOT cleaned, prepped, or checked out by them AT ALL. I'm fairly sure their driver smoked in the car while driving it from another dealer to theirs.<br><br>It was shipped with a bad O2 sensor and I've been basically told that EVERY SINGLE COMPLAINT I have regarding drivability and fit/finish are considered &quot;normal operation&quot; by them.<br><br>If it is normal I would suggest NOT buying a base model Subaru 2.5i However I have a pretty stong feeling I got a bunk car and they're just trying to avoid dealing with it.<br><br>The Service Manager and Sales Manager are both awful and offer next to NO help. I'm next to positive that the service manager instructed the tech to lie to me regarding what he did to check the car after replacing the O2 sensor. They said they pulled the plugs to check them... which I HIGHLY doubt they did w/o a request to do so.<br><br>The General Manager seems to be a conciencious person. However the staff there is lacking in almost every department. They just don't seem capable of doing their jobs at all.

Was this review helpful to you? Yes | No