Reason for Visit: Sales
I recommend this dealer: Yes
My Review of Darcars Chrysler Jeep Doge of Marlow Heights:
I had a positive (sales) experience in August 2007. I negotiated my prive via email with the "internet sales manager" and picked my vehicle, by VIN, while on-line. We made an appointment and when we arrived the vehicle was out front and cleaned up. Matthew greeted us, gave us the keys, and left us alone to check out the new van. When we were ready, Matt took a copy of my license and took us for a test drive. We agreed to buy the vehicle and Matt left to get the paperwork started. The paperwork came back as price plus fees (destination charge) and, when I made it clear that my negotiated price had included that fee the correct adjustment was made.
My only real complaint is that we waited over 90 minutes to go back to the contracts department for ALL the paperwork. When we did finally go back to the office it was a smooth and easy process. Gigi offered the Extended Warranty (at an incredible $2,995) and when we declined she was not pushy at all. When the paperwork was complete, Matt took me to the gas station and bought our first tank of gas.
MSRP: $28,880
Megotiated price: $20,270
Plus tax/tag/title and a $100 processing fee
Out the door: $21,900.50
All told, a positive experience.
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