My Review Of Dave Arbogast Buick GMC:
My situation was that I needed a new van and I needed it yesterday. Unfortunately, I found out that my search for the perfect van for my particular needs, and in my price range, was going to take longer than I expected. I spent a month looking at websites and driving around looking on lots. Finally, I found the Arbogast website (which is WONDERFUL) and started looking and comparing prices. What hit me first was the huge inventory and various options offered at Arbogast. Plus the fact that I was shopping at home, yet was getting better service on their website than I had been given at some of the other dealerships I had actually visited in person. I picked out a few models from their inventory to look at and made the call to schedule my appointment. I was immediately put into contact with Justin Smith. I let Justin know what I was wanting to see and he had me scheduled the very next weekend. As I live four hours away in a different state, I was worried that the van I really wanted would not be there. (My appointment was a week away, and the vans were selling off their website like hotcakes!) Not a problem for Justin, I put down a fully refundable deposit to "hold" my van of interest, and if it did not work out I would get my money back. THAT was one of the biggest selling points Arbogast could of ever offered me. I felt they really wanted my business and were willing to go that extra step to make sure I would make the trip out to give them the chance to earn my business. That next weekend, my husband and I made the trip to Arbogast and met Justin. I can only say he is one of the nicest salesmen I have ever had the pleasure to do business with. I also felt no pressure and no stress regarding what I wanted. Justin went out of his way to show us everything we wanted to see from converson vans, to RV Vans, to RVs. He NEVER pressured us one way or the other, even though he is a conversion van salesperson and not an RV salesman. He stepped away and allowed my husband and I to discuss what we'd looked at, and what we felt fit our needs the best. We wound up buying a conversion van that I had seen on the "New" list even though I was looking for "Used." The van had been marked down to a wonderful price and only had 8 miles on it. The only thing I needed was an awning, which was not on the van. The other problem was that I needed the awning on the van and I needed the van itself within 3 weeks. Justin got the awning included for me and went out of his way to get it ordered, installed, and even shipped the van to my house! The van with the awning installed is beautiful, it arrived in plenty of time for the event I needed to get to, and Justin called and made sure everything was alright and helped with OnStar or any questions I may of had. I can honestly say I had a wonderful buying experience with Arbogast because of Justin Smith. I felt my needs and wishes were considered above just "making a sale." I can say this, even if you live in another state, it is worth the trip! Thank you Justin and Arbogast. You've made a lifetime buyer out of me. I will definitely buy from you again!
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