I brought my car in for an oil change and an inspection. They told me it was going to cost $700 in repairs to pass inspection. I told them to just do the oil change and I'll pick it up when they are done. I don't think they were to happy with that. I paid for the inspection and an oil change and they brought me my vehicle. I decided to check the oil level before I left the parking lot. Guess what I found? They never did the oil change. I drove back to the service department and spoke with the service manager. He said it was a small mistake and he was going to make it up to me. He said they would get it in right away and do the oil change. WOW, thanks David Chevrolet. Your going to make it up to me by making me wait another twenty minutes after you had my car for 1.5 hours and do the oil change I already paid for. Great Customer Service. How many times does this service department get away with charging their customers for something they didn't do and when they are caught red handed make it seem like its not a big deal. The only thing they offered was to give me a free oil change next time I come in. Are you serious? I will never come back. This is the biggest mistake a service department can make. If I was running this business I would have bent over backwards to try not to lose a customer over something that's almost criminal. Be very careful giving this dealership your business.
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