Orlando VW North

Max at the dealership was incredibly helpful during my car shopping experience. He was accommodating and willing to work with me. Unfortunately we were unable to find the vehicle for me. car shopping experience. He was accommodating and willing to work with me. Unfortunately we were unable to find the vehicle for me. More

Everyone was very helpful and I felt comfortable throughout the conversation. I am very happy with the car I leased and the dealership service overall. throughout the conversation. I am very happy with the car I leased and the dealership service overall. More

I had a very pleasant and professionally managed few hours at the dealership buying my new ID4. The weather was pretty bad that day with rain, rain and more rain but by concierge Chris managed everythin hours at the dealership buying my new ID4. The weather was pretty bad that day with rain, rain and more rain but by concierge Chris managed everything perfectly, and with a great sense of humor. The car is first class, beautiful to look at and great to drive. My first experience driving electric and Chris was at hand explaining the mechanics and operating techniques from the info center, recharging the battery, regenerative braking etc. so much better than reading the owners manual. More

Professional / Honest / Upfront / Time conscious / wanting to really get u into a vehicle… with an Epic effort to find you the best deal out there!!! Only place I shop! Thank you to Ed and the VW nor wanting to really get u into a vehicle… with an Epic effort to find you the best deal out there!!! Only place I shop! Thank you to Ed and the VW north team for your consistent Greatness!!! Loving my new dream car!!! You All Are the Best! More

Trustworthy/ Keeping you safe / Providing excellent explanations of service / Great work quality! Super knowledgeable of expected pricing with updates as needed! Shuttle services! VW North is the only explanations of service / Great work quality! Super knowledgeable of expected pricing with updates as needed! Shuttle services! VW North is the only place I take my VW! Hang out in their awesome cozy lounge area with comfy leather couches, desk area, tv, coffee machine, plenty of bottled water- Ice Cold while your vehicle is being treated by the best service techs with a free car wash! Almost like taking a mini vaca! lol More

Excellent customer service and communication, very happy with my new car. This was the first car I’ve ever purchased (daunting task) and my salesman, Brett, worked hard to present options that were a good m with my new car. This was the first car I’ve ever purchased (daunting task) and my salesman, Brett, worked hard to present options that were a good match for my budget as well as my style preferences. I shopped around with other brands before circulating back to Volkswagen North as their service and product appeared to be superior in comparison. Everyone I interacted with VW North was informative, thorough, and took their time in answering the myriad of questions I had at each stage. Car is driving beautifully; I adore my new Taos. Huge thanks to Brett Gold and the team at VW North. More

I bought a 2016 Jetta a month ago. Within two weeks we were having problems with the car. Long story short, their service dept. said I needed $750 in “maintenance” and refused to do th Within two weeks we were having problems with the car. Long story short, their service dept. said I needed $750 in “maintenance” and refused to do the work unless I paid for it. I hadn’t even used 1 full tank of gas yet. I took it to a reputable mechanic who said it was a simple fix, paid $69 and it has been running great! They lost a customer for a $69 fix! Stupid them! More

I wasn’t able to find the car I wanted in my state, so I went on an internet search. Found the car at Orlandovwnorth. Ed Hanzaz immediately went out to make sure the car was physically present, gave me the went on an internet search. Found the car at Orlandovwnorth. Ed Hanzaz immediately went out to make sure the car was physically present, gave me the best price, Jacob Hanin prepared all of the paperwork, including out of state registration, had me in and out in 30 minutes. Best car buying experience to date, I will highly recommend and definitely buy another car from this team. More

The ABSOLUTE WORST car buying experience of my 70 years on this planet. Though Salesman PHI VO was a great brand ambassador for VW and provided timely, considerate sales engagement, that's where the "good on this planet. Though Salesman PHI VO was a great brand ambassador for VW and provided timely, considerate sales engagement, that's where the "good news" ends. We've escalated the egregious predatory sales tactics from GM and Sales Management to VW Corp Customer Care for further action. This dealership will never see another penny of our $ after 30+ years of loyalty AT THIS SPECIFIC LOCATION from me, my husband, and my FAMILY. If you want to be harassed and bullyragged, spammed with sales calls, texts, and emails, and be given a non-apology when called out on this horrible behavior, you're welcome to ignore this warning: Buyer Beware. DON'T GO THERE. PS - They clearly don't care about their reputation. More

Always an experience to purchase a vehicle from this dealership. Great deal on 2023 Taos! dealership. Great deal on 2023 Taos! More