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David McDavid Honda of Frisco

Frisco, TX

4.3
1,216 Reviews

1601 N Dallas Pkwy

Frisco, TX

75034

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Showing 1,216 reviews

October 28, 2025

I have been a McDavid customer for 20 years. Their service is wonderful. Gabby Thomas is the best service advisor I have ever had. More

by pl3sbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Thomas- Service Advisor
October 27, 2025

Sergio, my service advisor, goes the extra mile to make sure that my vehicle is taken care of and that I am comfortable while waiting More

by Barb L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Guerra
October 21, 2025

Excellent service Mr Tran is so professional great advisor great dealer ship servicing my 3 Hondas for 15 years More

by Emad Hakh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim tran
October 20, 2025

Staff were very polite and attentive, as well as very accurate on their completion timeline. Made service very simple. More

by S.Espin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryen and Jesus
October 16, 2025

AVOID THIS SERVICE CENTER AT ALL COSTS! I’ve had the worst experience with Honda David McDavid . It’s been TWO WEEKS since they’ve had my crv hybrid car, and I’m still waiting for repairs. More

by huzaifa.hu37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexus
Oct 17, 2025 -

David McDavid Honda of Frisco responded

Hello, We’re very sorry to hear about the delay and lack of communication you’ve experienced. That’s not the level of service we expect for our guests. Please contact our Service Managers, Dylan Flatt or Stephen Bowen, at (469) 888-5874 or (972) 731-3106, so they can review your repair and provide an update. Thank you, Sonia Heredia General Manager

October 15, 2025

Great service, friendly and welcoming staff and environment. Service was fast and the car was returned clean ! More

by Monylanderos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joy
October 15, 2025

Tyler Jordan was super friendly and devoted to his work. Very polite and will choose again. More

by Hornaday21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jordan
October 13, 2025

I like Tavaun from the service department, he help me through the process to get my car done. More

by marurohana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tavaun from Service Department. 5 stars
October 13, 2025

I don’t believe the battery was replaced as I was told. The manifold over the battery hadn’t been touched and neither had the battery cover. Neither had a single fingerprint in the dust covering them until More

by mcsooner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t meet any of the above people.
Oct 13, 2025 -

David McDavid Honda of Frisco responded

We’re disappointed to learn of your sentiment and would like to opportunity to look into this and turn it around. Since you did not provide your legal name for us to reference in our system, please give us a call at (469) 888-5874 at your earliest convenience. You may request to speak with Dylan Flatt. Thank you and we look forward to addressing your service concerns. Sina Sanaee, Service Director

Oct 13, 2025 -

mcsooner responded

I tried calling the number you listed but no one answered.

Oct 13, 2025 -

David McDavid Honda of Frisco responded

Please leave a voice message for Dylan with your name and number so that he can call you back when he is back at his desk. Thank you.

October 09, 2025

Overall a fair experience took a long time when my salesperson knew I was in a hurry he knew I was paying cash but when I went to finance to pay he told me “I wish I would have known I would have tol More

by jtouchberry65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Jimenez, Fahad Arif, Talal Dibbeh
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