David McDavid Honda of Frisco
Frisco, TX
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AVOID THIS SERVICE CENTER AT ALL COSTS! I’ve had the worst experience with Honda David McDavid . It’s been TWO WEEKS since they’ve had my crv hybrid car, and I’m still waiting for repairs. I’ve had the worst experience with Honda David McDavid . It’s been TWO WEEKS since they’ve had my crv hybrid car, and I’m still waiting for repairs. The reason? “Parts are in transit.” Are you kidding me? The service staff is RUDE and UNHELPFUL. They don’t return calls, and when you visit, they seem put off by your presence. I’ve been left in the dark about the status of my car, with no updates or communication. The lack of professionalism and customer service is appalling. I’ve never felt so disrespected in my life. The worst part? They seem completely unbothered by the inconvenience they’re causing. I would NOT RECOMMEND this service center to my worst enemy. If you value your time and sanity, stay away from this dump. I’ll be taking my business (and my car) elsewhere. I’ll be sharing my horrific experience with friends, family, and online review platforms to ensure no one else falls victim to this service center’s incompetence. More
I don’t believe the battery was replaced as I was told. The manifold over the battery hadn’t been touched and neither had the battery cover. Neither had a single fingerprint in the dust covering them until The manifold over the battery hadn’t been touched and neither had the battery cover. Neither had a single fingerprint in the dust covering them until I touched them trying to see what type of battery they installed. Also the Multipoint inspection was uncorrect as well. It said the windshield washer spray was checked and said it was OK. How could that be if there was NO windshield wiper fluid in the container? More
Overall a fair experience took a long time when my salesperson knew I was in a hurry he knew I was paying cash but when I went to finance to pay he told me “I wish I would have known I would have tol salesperson knew I was in a hurry he knew I was paying cash but when I went to finance to pay he told me “I wish I would have known I would have told him to have you go get a cashiers check so ended up having to leave get a cashiers check which cost me money they said we will fill the tank but when I got in there was only 3/4 of a tank so could be improved but I am enjoying the car More

