David Taylor Cadillac

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of David Taylor Cadillac:
This company including the GM, Used Car Sales Mgr and Used Car Sales rep will lie right to your face even though you catch them telling one. Do not trust anything this dealer says. I had CarChex visit this Houston dealership and they reported damage to the vehicle. Both Nelson and Mo the manager both told me the damage had been fixed. So I flew to Houston. They didn't pick me up in the vehicle as promised. The damage was poorly fixed. And when I say poorly I am being kind. It was just a nightmare. I realize no used car is perfect but when you see damage you know it needs to be fixed. Then I met the GM after Mo told be to take a cab back to the airport since they never promised to take me back. The GM was just as bad. He went to look at the damage and then started to tell me that legally they... I stopped him right there and reminded him they had also misrepresented the car over the phone and on the internet listings. They showed it as an M35 Sport. Only do to the research I had done did I know it was not a sport. Someone at that dealership bought an letter "S" from a 2008 model and stuck it on a 2006 model. This company is deceitful and not trustworthy. I WOULDN'T BUY A PART FROM THESE PEOPLE. Look at the Better Business Bureau rating for this company. I have already filed a complaint with the BBB and the Texas Motor Vehicle Division so no one else can be duped by this company on this vehicle. Watch out!!!!!! There is more to the story and I hope these people loose their rights to sell vehicles or are taught not to lie.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of David Taylor Cadillac:
Bought a 2008 DTS with 30K miles and runs like a new car. Nelson was great and very courtous at all times. No haggling over price. Went out of his way to treat me right. Second car I have bought from David Taylor and both were excellent. I would not hesitate to buy more cars from this dealer or Nelson. He even brought to plates to me after Hurricane Ike hit and I had no power.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of David Taylor Cadillac:
VERY RUDE PEOPLE

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of David Taylor Cadillac:
I just bought a new car here, and family members have bought two other cars from David Taylor (always from Von Wilson), and we've had a great experience each time. Von - and everyone there - is friendly and helpful, but not at all pushy. They were very honest and upfront about pricing, options, and availability. I obviously haven't had to deal with their service department yet, but my family assures me they have always had good experiences. I definitely recommend David Taylor, and suggest asking for Von!

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