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David Taylor Chrysler Dodge Jeep Ram of Belleville - Service Center

Belleville, IL

4.5
769 Reviews

769 Reviews of David Taylor Chrysler Dodge Jeep Ram of Belleville - Service Center

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April 04, 2021

This department has great customer service. All the writers were very friendly during my service experience and very thorough. I would definitely recommend this service department More

by SKW81RACING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Wagner
Apr 06, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

SKW81RACING, Thank you for your kind words. We always strive to do our best! Best Regards, Jenn Becker Service Manager

April 02, 2021

The service is the best. I thank you for what you do. Continue to keep services at its best because we as people can get to comfortable. More

by DARLA.JOHNSON.DJ15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker, Sharon Wagner
Apr 06, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

DARLA.JOHNSON.DJ15, Thank you very much. We will continue to provide you with excellent service. Jenn Becker Service Manager

April 02, 2021

Every time I visit they are extremely pleasant. I live in Missouri and work in Illinois. I will continue to bring my vehicles to this dealership over others on the other side of the river. More

by WHITEROSE_37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker, Sharon Wagner
Apr 06, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Whiterose_37, Thank you for the very kind response. We always want to make your visit better that the last. Until next time, Jenn Becker Service Manager

April 01, 2021

Very little wait for the car service and the people were efficient and did a very good job. People were courteous and patient. I would bring my car back again for service. More

by AMIE.OCONNOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Harris
Apr 06, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

AMIE.OCONNOR, Thank you for your kind words. We always strive to do our best! Best Regards, Jenn Becker Service Manager

April 01, 2021

I used to go to this dealership when it was OCJ. The service staff is always great. I trust them and will continue to pick them for all of my service needs. More

by FINALLYOVER0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker, Sharon Wagner
Apr 01, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Thank you for the excellent review. I will pass along the information to my Service Team!! Jenn Becker Service Manager

April 01, 2021

It was a great experience. I always like getting my car fixed there. You need more loaner cars. That was the only inconvenience I had. But everything else was great. More

by JEFFREYEUBANKS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker, Sharon Wagner, Stephanie Harris
Apr 01, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Mr. Eubanks, Thank you very much for the kind works. We are working on adding loaners to our feet, hopefully we'll have more at your next visit. Thank you for your time, Jenn Becker Service Manager

April 01, 2021

Very friendly service will use again. Was worried when it changed owners but just as satisfied. I will be telling my friends. Thank you for everything More

by TGALE.UNITEDSCRIPTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Becker
Apr 01, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Thank you for your kind words. These short surveys really mean a lot us. Also thank you for passing along the information to your friends. Best Regrads, Jenn Becker Service Manager

April 01, 2021

Your service department ladies are incredible, knowledgeable and very hard working people. They make me feel I am making the right choices with my vehicles services More

by SUGGFAMILY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Becker
Apr 06, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Suggfamily, We are very grateful for your continued business over the years and look forward to helping you with all your service needs in the future. Thank you so much, Jenn Becker Service Manager

March 29, 2021

I always go there for oil changes but never has the wait time been this quick and the service are always friendly. In and out service is great. More

by Carla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure of her name. She has blonde hair very friendly.
Mar 29, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Carla, Thank you so very much for your kind words. We always want your experience to be great and I'm glad it was. The lady you were working with, her name is Sharon. We'll see you next time!! Jenn Becker Service Manager

March 23, 2021

I was returning with a follow on issue I do not believe was caused by prior repairs but because it was related to the prior repairs they took care of it at no cost to me. That is just awesome customer car More

by ROGER.OLSON.1
Recommend Dealer
Yes
Employees Worked With
Sharon
Apr 20, 2021 -

David Taylor Chrysler Dodge Jeep Ram of Belleville responded

Thank you so much for taking the time to leave us such an amazing review! We are grateful for customers like you and we are looking forward to continuing business with you. -Katie Kinkel

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