Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Davidson Ford of Clay
Liverpool, NY
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
115 Reviews of Davidson Ford of Clay
October 06, 2025
Had 3 recalls, service done & checked out other complaints. Had truck for 2 weeks waiting for parts but had loaner at no cost. Had some issues getting updates the 1st week, but talked to to service complaints. Had truck for 2 weeks waiting for parts but had loaner at no cost. Had some issues getting updates the 1st week, but talked to to service manager & all was good after that. More
by Shell13126
Employees Worked With
Kaleigh Nicholson
October 06, 2025
The salesman was awesome! Everything else? Sub par. If you want to go somewhere where you can be ignored and have your time and money wasted, go here. They don’t care about Everything else? Sub par. If you want to go somewhere where you can be ignored and have your time and money wasted, go here. They don’t care about customers, they lie, ignore and mislead. They worry more about walking, chatting, and decorating than doing their jobs. More
by VfCTerrain
Employees Worked With
Review Responder
September 30, 2025
Was told by service a feature on my 2024 bronco …(. Auto stop start ) that I brought in because it stopped working was a glitch that as the service guy said …. Sometimes it works and sometimes it doesn Auto stop start ) that I brought in because it stopped working was a glitch that as the service guy said …. Sometimes it works and sometimes it doesn’t… just the way it is….my wife just turns hers off. Well if it’s a feature on a newer auto you would think it should work if you’re paying for it….Then to be told by a Ford service technician that it is what it is…not very happy and not what a customer wants to hear!!!!!! More
by Would rather not…dealership has it.
Employees Worked With
Na
September 26, 2025
The dealership was clean and professional looking. Everyone was great. The sales manager, Mark, was the nicest guy you would ever wanna meet. Everyone was great. The sales manager, Mark, was the nicest guy you would ever wanna meet. More
by Jefd200
Employees Worked With
Mark Appleby was great.
September 22, 2025
The staff is Awesome, Ed sold us our first Explorer in 2019 . We decided to come back and lease a 2025 T line Explorer, so Loving it. Thanks to all at Davidson 2019 . We decided to come back and lease a 2025 T line Explorer, so Loving it. Thanks to all at Davidson More
by jessdoit
Employees Worked With
Review Responder
September 22, 2025
I had a great experience with the service department. Tammy Kendrick was an outstanding communicator and the repairs and maintenance were done in a timely manner. It was wonderful to go to a dealership Tammy Kendrick was an outstanding communicator and the repairs and maintenance were done in a timely manner. It was wonderful to go to a dealership with excellent technicians who know how to service and repair brakes. Thank you! More
by A truck driver
Employees Worked With
The service technicians, Tammy Kendrick
September 19, 2025
Service was friendly and punctual! Very accommodating and respectful of my time and provided a summary of services completed as well as answered and questions. Very accommodating and respectful of my time and provided a summary of services completed as well as answered and questions. More
by Mofitzpatrick01
Employees Worked With
Tiffany
