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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.6
395 Reviews
Call Service Center (352) 519-4131

395 Reviews of Davis Gainesville Automotive- Service Center

Sort by
May 06, 2024

I was given a price on programing a new key & fob. After they ad my vehicle in the sales assoc. came out to tell me it would be an additional $100. Did I want them to continue!! Had no choice already More

by SAHOLLIS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carla
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May 08, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
May 06, 2024

Paul was exceptional. He is very friendly and explained everything to be done. I trust him. He remembered me from the past. More

by jbdarmanin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Davis Gainesville Automotive responded

Thank you for your kind words! Paul is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to seeing you again in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
May 05, 2024

Great service department, always gets my oil changes done in the time frame specified or before. More

by POWJAMAICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sebree
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Davis Gainesville Automotive responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Davis Gainesville Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
May 03, 2024

Friendly, knowledgeable, liked the video provided, comfortable waiting area, provides Water, coffee and snacks for free and have Clean easy accessible restrooms. More

by alicelachman40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Davis Gainesville Automotive responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
May 01, 2024

Tyson is a very kind man. I like him.The crews are professional and fast service. More

by sbcheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Davis Gainesville Automotive responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Davis Gainesville Chevrolet provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
May 01, 2024

Carla did great as a service writer. I'm a little disappointed that the service manager wouldn't call me and explain things. However I understand why they did what they did. More

by GEORGEGR75
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla. 5 stars
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May 03, 2024 -

Davis Gainesville Automotive responded

George, thank you for providing this feedback about your experience at Davis Gainesville Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
May 01, 2024

Fast service. Good thorough inspection. Already ordered parts to cover my warranty repair. Nice, professional, and friendly. More

by gbarton61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Davis Gainesville Automotive responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
May 01, 2024

The dealer service is very good. The only issue I have is getting appointments some times More

by RAB.MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Davis Gainesville Automotive responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your appointment issue. I hope to talk with you soon. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
April 27, 2024

We have purchased two vehicles from them and I don’t like there service department. More

by JFLCREWS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sherry?
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Apr 29, 2024 -

Davis Gainesville Automotive responded

Thank you for your feedback. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experiences in our service center do not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
April 26, 2024

They did a comprehensive check of my vehicle and updated the software for my display. The video was very clear and thorough. More

by ANADMC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Davis Gainesville Automotive responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

Helpful
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