Daytona Dodge Chrysler Jeep Ram and FIAT - Service Center

I have purchased several vehicles from Daytona Dodge. And I'm dealing with the service department I will not deal with anyone other that Nicky. She is both professional and courteous, a quality not foun And I'm dealing with the service department I will not deal with anyone other that Nicky. She is both professional and courteous, a quality not found in most buainesses today. Any problem I have ever had she comes up with the right solution each and every time. I would trust her more than any other service writer I have ever dwalr with. More

Great customer service, competitive pricing. Nikki is very good at explaining all work that was done, without talking over your understanding. I highly recommend this dealership! very good at explaining all work that was done, without talking over your understanding. I highly recommend this dealership! More

I brought my truck in to have an electrical problem fixed. The diagnosis that they charged me $85 for was that there was something wrong in the electrical system and they would have to charge me $360 t fixed. The diagnosis that they charged me $85 for was that there was something wrong in the electrical system and they would have to charge me $360 to find the shorted wire so they could repair it. When I questioned them about it they were unable to give me a decent answer as to what was wrong. The service manager assured me that they had spent 3 hours looking for the problem. When I told her that I knew she was lying to me because we both knew when the truck had been dropped off, and I had the exact time of when she called me (1 hour and 17 minutes later), she got very defensive and said that maybe she had rounded up from over 2 hours of work. I despise being lied to, and I find it ridiculous that that was the diagnosis they charged me for. When I brought up my complaint to the manager he backed up his technician and said that they don't run a dishonest dealership, and still made me pay the fee. Stay FAR away from this dealership, take it to 5 star auto instead, they will not rip you off. More

Thanks for the quick service. Our car broke down and we showed up at about 6:30 PM. at the Daytona Dodge. Nikki Risleywas there to help us and by the early morning she called our home to let us know what showed up at about 6:30 PM. at the Daytona Dodge. Nikki Risleywas there to help us and by the early morning she called our home to let us know what was going on. By that afternoon our car was ready for pick-up. Very fast and friendly, Thank you, Don and Sabine More

Let me start by saying, I do not trust car salespeople and mechanics by default - I let them earn my trust, which they rarely do. To me, trust is everything. This is an account of how one company earned m and mechanics by default - I let them earn my trust, which they rarely do. To me, trust is everything. This is an account of how one company earned my trust. My Caravan had the engine check light turn on so I visited the Daytona Dodge Chrysler dealership. They found the radiator relay to be at fault and fixed the problem. I picked up the car and had barely driven a quarter mile when the engine check light turned on again. I called back immediately and to cut a long story short they told me to bring the minivan back as they were as perplexed as I was. They discovered that the wiring to the relay was chewed up, probably by some rodent. They fixed it for me free of charge. I was very pleased by their professionalism and great customer service and found it to be a company I can trust. I usually give companies I deal with a "test-of-trust" by asking them a question related to their repair (which I prepare for online once they tell me what is wrong). I do this to see if they are trying to xx me. They passed my test with flying colors and for that I think they deserve to be recognized. So, Dave and the gentleman in the adjacent office and the mechanics who did the work - Thanks for a job well done! More

Would not reccommend this dealership to my worse enemy.I have had nothing but problem after problem with the vehicle that I purchased Jeep Cherokee Unlimited. I have had nothing but problems with the servic have had nothing but problem after problem with the vehicle that I purchased Jeep Cherokee Unlimited. I have had nothing but problems with the service department as well. More

I have dealt with many different dealers in my lifetime and always expect to be treated well (since I made a rather large purchse from them). This dealer always makes me feel welcome and appreciated. Nikki and always expect to be treated well (since I made a rather large purchse from them). This dealer always makes me feel welcome and appreciated. Nikki made sure she explained the process and the time expectation when I dropped off my van for a recall. Thank you! More

Jean Greenwood was helpful and explained everything. Got me in and out right away as I had to leave town. she kept on top of all work and let me know all costs and advised on all the extra repaires encounte me in and out right away as I had to leave town. she kept on top of all work and let me know all costs and advised on all the extra repaires encountered. All of that is very comforting. Talking with her was like getting information from the head surgan. Thanks So Much More

The friendliness, knowlegable,pleasant and informative and very helpful with any questions that I may have about my vehicle.Nikki informs me of my next service and what should be done and also the cost, w and very helpful with any questions that I may have about my vehicle.Nikki informs me of my next service and what should be done and also the cost, which is helpful with my budget.I been dealing with this Dealership for a number of years and not one complaint . So, I hope to continue to purchase our vehicles from Daytona Dodgeand Chrysler when possible. I have reccomended the dealer to others and our friend had purchased a vehicle from them.Every person that I have had contact with has been a professional. Thanks, Al B. More

Great ability to get next day service. This was a Warranty repair so price wasn't an issue. Had an appointment and was handled courteously and quickly. Short wait in comfortable waiting area with sn Warranty repair so price wasn't an issue. Had an appointment and was handled courteously and quickly. Short wait in comfortable waiting area with snack bar. Liked being able to watch car being worked on. Time estimate for length of wait was a little bit short, but not by much. More