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809 Reviews of DeLand Nissan - Service Center
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July 09, 2019
Great service Its all was hood going to your neighborhood dealership service center and seeing the Great staff always friendly and ready to help thank you Miss Aki Its all was hood going to your neighborhood dealership service center and seeing the Great staff always friendly and ready to help thank you Miss Aki More
by Mrmatthew
Verified CustomerEmployees Worked With
Helpful July 06, 2019
Unfair service I was going through my insurance company and the process was so bad that I had to switch to a different body shop. Ron wouldn’t input a estimate adjus I was going through my insurance company and the process was so bad that I had to switch to a different body shop. Ron wouldn’t input a estimate adjustment to my insurance company. He said we never do that with Allstate and the claim adjuster at Allstate say we always do this and doesn’t know why Ron would say that. So I just had to switch body shops and pay $135 to the dealership and you guys didn’t even do anything. More
by bigmont187@gmail.com
Employees Worked With
Ralph Moreno
July 05, 2019
A C issues Appointment on time and issue taken care of. Staff explained everything clearly and showed me the defective parts and suggested other items that need Appointment on time and issue taken care of. Staff explained everything clearly and showed me the defective parts and suggested other items that need attention. More
by Fish in 247
July 04, 2019
Fast, Friendly, Knowledgeable I have never had an issue with Deland Nissan! Fast, professional service. Great price. Friendly, knowledgeable staff. They help resolve any issues you I have never had an issue with Deland Nissan! Fast, professional service. Great price. Friendly, knowledgeable staff. They help resolve any issues you’re having! Highly recommend! Definitely coming back! More
by NellyFigueroa21
Employees Worked With
Gabriel Rosa, Orlando
July 03, 2019
Service recommendation Aki Shikoku is absolutely wonderfully. Listens, explains everything ... wonderfully to deal with. I had to see someone else and it wasn’t a good Aki Shikoku is absolutely wonderfully. Listens, explains everything ... wonderfully to deal with. I had to see someone else and it wasn’t a good experience. The manager jumped right in and got everything handled though. Love deland Nissan More
by Casiep
Employees Worked With
Justin Benevides, Ralph Moreno, Brian Davis
July 03, 2019
Professional service Jennifer and David do a great job with all of my cars. Really appreciate their eagerness to help. Car was really clean when I picked it up. Thanks Jennifer and David do a great job with all of my cars. Really appreciate their eagerness to help. Car was really clean when I picked it up. Thanks again More
by KGUNDERSON40
Employees Worked With
David Owens, Jennifer Stolen
June 30, 2019
Always friendly and great! The service department is one of the best, that I've been around. Keep up the great work. I'll see you soon. The service department is one of the best, that I've been around. Keep up the great work. I'll see you soon. More
by BigRod
Employees Worked With
Other Employees :
Mark Sias, Jennifer Stolen, Ralph Moreno, Brian Davis
June 30, 2019
Good work but Everyone is friendly and the work is good. My problem is I came in for an oil change and watched as 5 people came in after me and all were serviced an Everyone is friendly and the work is good. My problem is I came in for an oil change and watched as 5 people came in after me and all were serviced and left and I still waited another 20min before my GMC, that I bought at Nissan, was ready. Just seemed that I was treated as a last priority because I didn’t have a Nissan. More
by TTOTO13
Employees Worked With
Other Employees :
Mark Sias, Jennifer Stolen, Ralph Moreno, Brian Davis
June 29, 2019
scheduled service not performed. Loaner car not available. The service that was scheduled was not perform. Needed parts for part of the service. Someone from Service called but I was unable to talk at the mome The service that was scheduled was not perform. Needed parts for part of the service. Someone from Service called but I was unable to talk at the moment and requested a call back. No one called back. I called back couple days later and the service person was not there but no one else could assist. I said the only person can assist my service is finished with service writer. Unable to schedule the service I was supposed to of been repaired to Service schedule appointments to go. The service that was scheduled was not performed. Issue Needed parts And the other she was never addressed. I was told they would do it when I brought it back for the third time.. Someone from service called but I was on able to talk at the moment and requested a call back. No one called back. I called back couple days later and the service person was not there but no one else could assist. I said the only person can assist my service is the initial service writer. Unable to reschedule the service that should’ve been repaired two scheduled services prior. The service person I spoke with Saturday morning was useless and unprofessional. I do not remember his name. He was blaming it on the person that was not present, all the papers are locked in her drawer and I cannot get to them. Not happy with the situation. This is very unfortunate, the owner of Deland Nissan has always been very helpful to me and my family with this purchase and with Service Department. More
by AMBER/tony
Employees Worked With
I do not know the name of the mail and Service on Saturday the 29th that spoke with me that would not assist. , Jennifer Stolen
June 29, 2019
Keep a Careful Check Very polite, but missed some things: Broken driver's visor not repaired as requested and the switch for oil change not reset. I since had to drive Very polite, but missed some things: Broken driver's visor not repaired as requested and the switch for oil change not reset. I since had to drive over 600 miles being constantly reminded to change oil and filter which was just done. Also the annoying visor flopping in the way. I will not be back in the area for several weeks. Very disappointed. More
by Venice
