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DeMontrond Automotive Group
Houston, TX
4 Reviews
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June 05, 2026
I won’t buy another car from DeMontrond. They advertise their “forever warranty” program and yet it is impossible to get in touch with anyone in the service department. I even tracked down They advertise their “forever warranty” program and yet it is impossible to get in touch with anyone in the service department. I even tracked down my salesperson via his cell phone who flippantly told me “yep, our service department drags the entire brand down and there’s nothing anyone can do about it”. Wish he would’ve told me that when I was signing on the dotted line a year ago. I will be buying another car next year and it absolutely will NOT be from DeMontrond. More
by Valerie Smith
Employees Worked With
Service
August 14, 2021
Wouldn't come back without being better prepared for the run-around! I came in to buy a specific vehicle listed at $27,260. They brought out the vehicle which I said I wanted to test drive. Before driving i run-around! I came in to buy a specific vehicle listed at $27,260. They brought out the vehicle which I said I wanted to test drive. Before driving it my time was wasted showing me used versions of the car that were more expensive than the new! When we finally got to the business of buying the car, seeing I had a CarMax offer for $2,500 in hand they promised to meet or beat it. After the first of many, "let me speak to my manager," trips they said my car was a total loss and worthless. Wound up going back to CarMax and still getting the $2,500. When back to the business of buying the new car I wanted, they claimed there was nothing that was negotiable. Eventually we agreed to give me a small win and settled with $27,000 for the vehicle. In the end I missed that they snuck an extra $1,500 in equipment fees onto the contract for a sale price of $28,500...which was more than the sticker price! Definite shady dealings that I knew better but didn't do my due diligence of preparing for the game beforehand. Wouldn't go back without being ready for the run around. More
by dselinger
Employees Worked With
Eric Raymond and Rafael Cajina
December 06, 2013
Outstanding service, always an awesome experience getting my vehicle service. Cesar Chavez is a great asset to the Demontrond team, always exceeding my expectations. I love my volvo! my vehicle service. Cesar Chavez is a great asset to the Demontrond team, always exceeding my expectations. I love my volvo! More
by REHA
Employees Worked With
Cesar Chavez
May 30, 2011
My overall experience with Mr. Robert Lowery at DeMontrond was outstanding. He sold us a 2011 Chevy Tahoo. This man is honest, has intergrity and shoots straight. Over the course of years, I have p DeMontrond was outstanding. He sold us a 2011 Chevy Tahoo. This man is honest, has intergrity and shoots straight. Over the course of years, I have purchased BMWs, Escalades, Audis, etc. Finally, I meet a salesman that I can give my loyalty and business to. He earns your respect and business by the way he conducts himself. DeMontrond, if you're listening, make sure you promote Mr. Lowery, good businesses need men like him in upper management. -KJ More
by kwvjohnson
Employees Worked With
Robert Lowery
