DePaula Mazda - Service Center
Albany, NY
369 Reviews of DePaula Mazda - Service Center
Picked a bad day for service as they were short staffed but it took a very long time for my car to be serviced even with an appointment time scheduled. Wish I was told sooner if it was going to be a long w but it took a very long time for my car to be serviced even with an appointment time scheduled. Wish I was told sooner if it was going to be a long wait More
I should have taken a loner car when there but that is not their fault I am very happy with them. not their fault I am very happy with them. More
Richie did an excellent job of keeping in touch regarding status of car. Very appreciative of the loaner car - that was unexpected and really helpful. status of car. Very appreciative of the loaner car - that was unexpected and really helpful. More
Beautiful new mazda dealership with incredible, friendly and professional staff. Exceptional service at both locations every time! and professional staff. Exceptional service at both locations every time! More
Once I got to the new facility everything was fine. I didn’t know there was a new location so I went to the old location. I think that someone should have told me they moved when I made an appointment. I didn’t know there was a new location so I went to the old location. I think that someone should have told me they moved when I made an appointment. More
Very patient and great service. Jim was kind to drop off while car being serviced Jim was kind to drop off while car being serviced More
Only a routine NY State Inspection. Finished in just a little longer than estimated. Pleasant staff. Very nice waiting area Finished in just a little longer than estimated. Pleasant staff. Very nice waiting area More