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Deacon Jones Ford Lincoln

Goldsboro, NC

4.8
573 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 574 reviews

May 07, 2024

They were very helpful to order and install the parts that had been recalled by the company. More

by JIFFYDANJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose’
May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 07, 2024

I feel I was overcharged. The part was $80 the labor greater than $200. The guy told me it would be an hour to do the job. So your rate is greater than $200 an hour? More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
May 15, 2024 -

Deacon Jones Ford Lincoln responded

We are disappointed to learn of your experience here at Deacon Jones Ford Lincoln, but will take this opportunity to improve.

May 07, 2024

Great service, Fast Good price Really good customer service. Beautiful facility with great waiting area. More

by JECAMPUZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2024

They were excellent Regina, really helped out. The sale manager really helped out great job. Thanks for my new car. More

by Josephwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regina's an excellent job.
May 08, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2024

Appointment for oil change at 8, didn't start until 9:30. Finish after 11. More

by LINCOLN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
May 15, 2024 -

Deacon Jones Ford Lincoln responded

Lincoln4, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Deacon Jones Ford Lincoln, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (919) 736-3387 to discuss ways we can better serve you in the future.

May 03, 2024

Robert Thompson is great and does what he says and did what he said he would do More

by DRHARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 08, 2024 -

Deacon Jones Ford Lincoln responded

Drharrell, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln!

May 03, 2024

Shane was a great salesman to work with and we feel we got a great price. The sales manager worked well with us. Looking forward to many great years with our new Lincoln. More

by SRBARNES86
Recommend Dealer
Yes
Employees Worked With
Shane Bjorling
May 08, 2024 -

Deacon Jones Ford Lincoln responded

Srbarnes86, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln!

May 03, 2024

Frank told me the service would only take about 30 minutes, and he was correct. They did a great jobon replacing the broken piece! More

by sandysasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
May 08, 2024 -

Deacon Jones Ford Lincoln responded

Sandysasser, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln!

May 02, 2024

Staff knowledgeable and friendly. Ability to schedule was easy. Completed task in a timely manner. More

by marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and JB
May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 02, 2024

They went above & beyond to get me the vehicle I wanted. Derrick Loftin, the salesman was very thorough and explained everything. More

by terriek.69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Loftin
May 15, 2024 -

Deacon Jones Ford Lincoln responded

Terriek.69, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln!

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