Deacon Jones Ford Lincoln - Service Center

Recently we had a major issue with our 2019 Ford edge. We found the entire experience, including the staff to be extremely helpful and kind and caring! Because of the extended warranty our cost was very l We found the entire experience, including the staff to be extremely helpful and kind and caring! Because of the extended warranty our cost was very low and we were anticipating having to pay more. We are grateful for Frank and for the vehicle we were given to drive while the repair was taking place. It could not have been better, even receiving a text from Ken. Thank you friends at Deacon Jones Ford More

I enjoy the service there and the professionalism. Just a quick question. The prices seem to have increased some. It’s cost more here thank Smithfield. Just a quick question. The prices seem to have increased some. It’s cost more here thank Smithfield. More

I took my truck Monday 8-8-22 at 8:00 in the morning to get the Works done they had it all day. When I got off of work at 4:00 it was not ready they had the truck for 8 hours to do a oil change and had to get the Works done they had it all day. When I got off of work at 4:00 it was not ready they had the truck for 8 hours to do a oil change and had to wait 30 mins. for the job to get done..... Not sure if I will be back..... If they checked the tires the air was let out to 34 tire pressure and should be 38 tire pressure when cold .... More

Service was timely,done promptly,done professionally and I was treated very courteously by the service department. I was treated very courteously by the service department. More

Outstanding customer service. My vehicle is operating in top condition. Thanks to your entire staff. Will recomend. My vehicle is operating in top condition. Thanks to your entire staff. Will recomend. More

Very nice folks, wait time was a long though,over 2hours for routine service, seems too long each time for routine service, seems too long each time More

Auto worked with me on on total ticket price. As now service performed outstanding . Would recommend service department As now service performed outstanding . Would recommend service department More

This dealership is a fairly good dealership, I have owned my F-150 for a few years and is well pleased. Like any other business there is always room for improvement, but overall it’s pretty good. I still thi my F-150 for a few years and is well pleased. Like any other business there is always room for improvement, but overall it’s pretty good. I still think the work that was done should have been covered under my warranty for More

Excellent customer service and workmanship. I would highly recommend this dealership service department to anyone. highly recommend this dealership service department to anyone. More