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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
224 Reviews

224 Reviews of Deacon Jones Ford Lincoln - Service Center

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June 11, 2024

All the folks in service are top notch- Chad, Frank, Mike and any I may have missed. All my contacts have been positive with an abundance of courtesy and professionalism. More

by Bill.Marshall61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Frank
June 11, 2024

It was my first visit, they were pleasant and did a good job explaining their procedure. I will be bringing my Ford there for future service. More

by bendenweyr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
June 11, 2024

Do a decent job. No interaction between customer and service writer. No explanation of anything. More

by beambottles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
June 05, 2024

Mr. JB was kind, thorough, reliable, & pleasant...work was outstanding!! Much appreciated & thank you graciously More

by morgananita909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
June 04, 2024

Frank was our service writer and was fantastic to work with, came in to replace our rear tires on our Mustang gt premium, he was smooth easy and friendly made the whole trip a pleasure ! Between frank and More

by Trent Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Ben
June 03, 2024

Went in for my routine oil change and was able to do my work in their lounge uninterrupted. Michael came and let me know when it was ready. Fast and friendly service. Thanks guys! More

by Aheath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
June 03, 2024

I feel like I’m being overcharged every time I need major service on my vehicle. The issue comes back and then they attempt to charge me again for a new problem they say it is. It’s getting out of hand. More

by Concerned client
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
June 03, 2024

Great service, very helpful for all questions. They did what they told you what would happen More

by Waller 9009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Braswell
June 01, 2024

Deacon Jones is the only place I go when I need work done on my vehicle. They are very professional and have great mechanics and the service desk is outstanding! More

by 48JMG48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank was the contact person at the service desk on my last visit
June 01, 2024

We have been nothing but pleased with how they take care of our vehicles and how respectful and kind they are to us. More

by Bevdeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bartlett
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