Deacon Jones Hyundai
Goldsboro, NC
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714 Reviews of Deacon Jones Hyundai
Technicians are not very intelligent They can not diagnose an engine knocking without the computer throwing up a code if there’s no code I don’t know what they’re talking about. Once th They can not diagnose an engine knocking without the computer throwing up a code if there’s no code I don’t know what they’re talking about. Once they did finally figure it out and change the engine with a new one, my car reeks of gasoline. Now my son (that has asthma.) has to deal with that smell until it goes away. The only person that listens is the service man, Tevin. More
Pushing services I was told it would be better to use synthetic oil when it really wasn't. My SUV does not have high miles. It was recommended I come in every 5000 m I was told it would be better to use synthetic oil when it really wasn't. My SUV does not have high miles. It was recommended I come in every 5000 miles for service when the books states every 7500 miles. I feel like Hyundai is trying to get over. I will be using another service dealer. More
Great customer service, didn't take as long as expected Love this dealership. I didn't think I could ever get a brand new car and Lee Hyundai of Goldsboro showed me different!Thanks to Tracy Jordon and a fe Love this dealership. I didn't think I could ever get a brand new car and Lee Hyundai of Goldsboro showed me different!Thanks to Tracy Jordon and a few others for the help! More
Outstanding customer service Wife and I have had no problems getting our Tuscon or Santa Fe serviced. The service team is outstanding. They will also wash your vehicle prior to le Wife and I have had no problems getting our Tuscon or Santa Fe serviced. The service team is outstanding. They will also wash your vehicle prior to leaving. They email a notification when it's time to have the vehicles serviced for I'm prone to forget and that's works fine for me. More
New tires I bought my car from another car dealership, that I will never return to. Their service department was so rude!! After pricing tires, I found this de I bought my car from another car dealership, that I will never return to. Their service department was so rude!! After pricing tires, I found this dealership had the best value for the money. I am with Lee from this day forward! More
maintenance-oil change and tire rotation Lee Hyundai always provides great service.for my Santa Fe. I live 40 miles away but still bring my hyundai there for all services due. Lee Hyundai always provides great service.for my Santa Fe. I live 40 miles away but still bring my hyundai there for all services due. More
Diagnostic battery check Everything was done professionally and with good customer service. The battery was replaced due to a dead cell. There was no cost to me due to warra Everything was done professionally and with good customer service. The battery was replaced due to a dead cell. There was no cost to me due to warranty. More
Great! Everyone was very helpful and so polite! Best experience at a car dealership I’ve had! Would recommend to anyone looking for a car or are in need of s Everyone was very helpful and so polite! Best experience at a car dealership I’ve had! Would recommend to anyone looking for a car or are in need of service! More
Car dealer service as it should be No wait, friendly and courteous service. Estimated time very close to actual time. Clean and pleasant waiting area. The free car wash and interior cle No wait, friendly and courteous service. Estimated time very close to actual time. Clean and pleasant waiting area. The free car wash and interior cleaning was an unexpected bonus, thanks for that. More
Quality gone down? Loaner car reeked of stale smoke. I got off work early next day to pick up my car when promised.. it was not ready, they should have called and told m Loaner car reeked of stale smoke. I got off work early next day to pick up my car when promised.. it was not ready, they should have called and told me. Price changed slightly at checkout. Car runs great, repair was good, and everyone was very friendly. However didn't like the new fragrance. Prefer they do not spray scents in my personal car. I usually have no problems there. More