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Deacon Jones Kia

Goldsboro, NC

2.7
18 Reviews

3313 McLain St

Goldsboro, NC

27534

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18 Reviews of Deacon Jones Kia

August 25, 2023

Very friendly service love the team work Lesa Pease is very sweet and very prompt love her More

by Evelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesa Pease
Aug 29, 2023 -

Deacon Jones Kia responded

Hi Evelyn, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2023

Bought four cars from them with cash in 2 years. Last purchase ever! Bought pristine used 2010 Corvette for $38,000 with a safety defect that could blow up the car, 3 years over expire date, but way More

by wendywhiteofsundance
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
PJ, finance
Jun 24, 2023 -

Deacon Jones Kia responded

Ms. White, We understand that this issue has been resolved. Please let us know if we can be of further assistance. Thank you Deacon Jones Auto Group.

February 08, 2023

Went there with wife to look at a suv. Spent half a day there into late evening She took vehicle home. Next morning, looked it over and discovered it had been wrecked. The ac condensor and More

by Pd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Apr 03, 2023 -

Deacon Jones Kia responded

We regret that you weren't satisfied with your experience. We hope you will give us a call at (919) 581-0345 so we can work towards a solution. Thank you and have a great day.

December 09, 2022

This was our first visit with Decon Jones Kia. We were very pleased. Adel was extremely transparent with us every step of the way. He kept us informed and was straight to the point which we apprec More

by Loribcook1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel
Dec 12, 2022 -

Deacon Jones Kia responded

Hello there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2022

I have had a terrible experience with these people. They tell you what you want to hear. I have gotten a run around for 4 months about cancelling my gap insurance for a car traded because of there neg More

by bkloflandmsa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry , Rodger
Jul 28, 2022 -

Deacon Jones Kia responded

Hi Bkloflandmsa, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding of your experience. Please reach out to us at (919) 581-0345 at your earliest convenience and we will do our best to resolve this with you.

March 10, 2022

They sold me a lemon with a warranty and failed 3x supposing to fix it. More

by I’m Not A Dummy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jermaine Dawson Aaron Author Barry Richert and Travis (last name UNKNOWN)
August 25, 2021

Friendly and nice environment! Jake and Cameron both asked if I needed water or a snack while waiting for finance, and making sure my needs were met! Jermaine made it feel as if I was with friends! Amaz More

by Amy Rhoads
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Cameron, Jermaine, Max
Sep 02, 2021 -

Deacon Jones Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Kia. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 21, 2021

Communication was great! I felt that all of our questions were answered and our needs were met. More

by Abgajo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lahr
Sep 02, 2021 -

Deacon Jones Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Kia. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 20, 2021

Great experience. Cameron was easy to work with and very professional. Highly recommend anyone looking to purchase a new or used vehicle to check them out. More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Helt, Aaron Arthur
Sep 02, 2021 -

Deacon Jones Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to Cameron here at Deacon Jones Kia! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 20, 2021

Everyone was nice and my experience here will bring me back. I will recommend this dealership. More

by flipflops
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 02, 2021 -

Deacon Jones Kia responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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