Dean Sellers Ford

I had a great experience at Dean Sellers Ford buying a used Ford Escape with the help of Ivan. used Ford Escape with the help of Ivan. More

Toby is great to work with and always pleasant. I will ask for him again. Can you change this email to Peggy48098@yahoo.com I will ask for him again. Can you change this email to Peggy48098@yahoo.com More

I like Dean sellers for their service department always have great service department friendly work with you. I do not like their dealership when it comes to buying a car. have great service department friendly work with you. I do not like their dealership when it comes to buying a car. More

Professional Sales Representative, understood exactly what We wanted. Shared some viable options that We were not aware of. Sales Rep made overall experience seamless & enjoyable what We wanted. Shared some viable options that We were not aware of. Sales Rep made overall experience seamless & enjoyable More

Dean Sellers is great! They picked up my car snd took it in for service, then delivered it back. I was kept posted snd it was completed very timely. Professional and frie They picked up my car snd took it in for service, then delivered it back. I was kept posted snd it was completed very timely. Professional and friendly. Keep doing what you’re doing Dean Sellers. Thank you! More

Excellent experience. Antonio was great from start to finish. Speedy transaction and great communication from the sales staff and the team involved. Antonio was great from start to finish. Speedy transaction and great communication from the sales staff and the team involved. More

I had a wonderful experience buying my 2020 Ford Explorer yesterday with Ivas Jarbou. This event was like night and day compared to the terrible experience I had on Monday (3-10-25) when I drove way out to a yesterday with Ivas Jarbou. This event was like night and day compared to the terrible experience I had on Monday (3-10-25) when I drove way out to a Ford dealership in Waterford to try and buy a vehicle that was sold by the time I arrived. I was greeted (at Dean Sellers Ford) as soon as I got out of my Edge and again when I got inside the Used Car building. Right from the start it felt like this was going to be a different journey. And it most definitely was. Ivas was friendly, courteous, knowledgeable, and honest. Before I took the vehicle on a test drive, I noticed the side view mirrors switch on the driver's door was broken. He said he would fix it and send the SUV back to get detailed again because there was still a lot of dog hair in the back half of the vehicle. We went back and forth to get the insurance and paperwork straight, and he personally said he would make sure the vehicle was clean and detailed (and whoever did it, did a very good job). Ivas made sure that I signed up for the Ford Pass app on my iPhone so that I could get my points added to my account. The vehicle was all clean and fixed at the agreed upon pick up time. Ivas made sure my trade-in vehicle was all cleaned out (I left an umbrella in the bottom of the driver's door) as well. The gentleman in charge of making sure that all the paperwork was signed was friendly and efficient too. Ivas transferred my license plate onto the Explorer and had the engine washed (because I mentioned it on Tuesday). Just before my wife and I left, he made sure that my phone was synced to the Exploxer, and activated my Ford Pass app so that my Explorer is now on my phone (which unlocked a new world of information about the vehicle that was now at my fingertips). We went to dinner and while eating, Ivas sent a text asking me how the ride home was. That blew us both away because my wife and I have bought, or helped someone buy, about 12-15 cars in our lives, and not one time did we experience that kind of dedication to customer service satisfaction. I then asked him about the automatic shutoff if the vehicle is stopped for about 10 seconds. Ivas told me where the switch was located and also sent a picture of the switch circled in red. That was not only fantastic, but quite unexpected. Ivas exhibited absolutely amazing customer service all the way around!! He is definitely an employee that Dean Sellers Ford should keep. I would recommend buying a car, SUV, truck, etc. from Ivas and the used car staff at Dean Sellers Ford in a heartbeat. That company appears to be putting customer care and satisfaction alongside great work in the service and financial department. I cannot say how significantly better and more respectful this vehicle purchase was yesterday, compared to the horrible and totally disrespectful attempt at buy an Explorer just three days earlier out in Waterford! Ivas, I will not need a newer vehicle for a few years at this point, but when that time comes back around, I will start with you and Dean Sellers Ford first! Thank you, thank you, thank you, for a much-needed breath of fresh air and a great buying experience! Keep up the great work! More

Dean Sellers has been our ‘go-to’ dealer for over 10 years. They are reliable, knowledgeable, friendly, efficient and trustworthy. Jon Whitfield is a fantastic and honest salesperson that positively loo years. They are reliable, knowledgeable, friendly, efficient and trustworthy. Jon Whitfield is a fantastic and honest salesperson that positively looks out for the customers. Love our new explorer! More

Andrea was very helpful and kind. She went above and beyond in explaining what for me was a very new experience as well as setting things up for me in the new car. Mike from finance w She went above and beyond in explaining what for me was a very new experience as well as setting things up for me in the new car. Mike from finance was also very good to work with. More

They are friendly, responsive and not overbearing. My granddaughter was with me and they took the time to explain the process to her. My granddaughter was with me and they took the time to explain the process to her. More