Read Reviews Dedham Auto Mall

Dedham Auto Mall

Dedham Auto Mall

909 Providence Hwy
Dedham, Massachusetts 02026


(781) 441-9999

Dedham Auto Mall
Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.6
  • Friendliness:

    4.7
  • Overall Experience:

    4.6
  • Pricing:

    4.5

24-Month Rating

based on 176 reviews

4.6

4.6 out of 5

194 lifetime reviews

Dedham Auto Mall

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Dedham Auto Mall

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Dedham Auto Mall has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dedham Auto Mall

For over a decade, Dedham Auto Mall has offered the Boston area premier luxury vehicles at wholesale prices. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:30 PM

Tuesday: 9:00 AM - 8:30 PM

Wednesday: 9:00 AM - 8:30 PM

Thursday: 9:00 AM - 8:30 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

shurtleff
5/3/2013 8:15:11 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave Walsh
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dedham Auto Mall:

I was very satisified with Dave in buying a used car. He was very pleasant and stayed after closing time to finish sale. I recommend Dedham Auto Mall.

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kiliccia
5/1/2013 4:36:29 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Charles Cooper
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Dedham Auto Mall:

I recently purchased a used 2010 Nissan Rogue at Dedham Auto Mall for the first time and my experience with sales, finance, and service was amazing! Starting from the minute I walked in the door I was greeted by Mr. Cooper in sales who couldn't have been more relaxed and set a stress free environment. Finance helped me get the loan and price I was looking for -again stress free! Service helped me with tire problems and got me 4 brand new tires!! Overall a great experience!

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sidsmith8
4/28/2013 5:13:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Charles Cooper
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Dedham Auto Mall:

I came in to check out the Honda Odysseys on the web and the lot. Charles Cooper was the sales agent who worked with me as we perused what was available, found a van to my liking, took a test drive, and then negotiated the terms of the sale. Charles was a pro and a gentleman throughout. He was extremely knowledgeable and patient as we went through a rigorous negotiation process. At the end of the day, I bought a van that I really like at a price that was reasonable. Overall.....a very good experience. I highly recommend Dedham Auto Mart and Charles Cooper.
.........Sid Smith, Roslindale, MA

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rafbond007
4/28/2013 12:27:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin Williamson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dedham Auto Mall:

Kevin was excellent, easy to work with and very customer focused, an asset to you team- love the car and appreciate all you help in getting us into it- Will definately come back when in the market for another car

Thanks
Russell

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yulia
4/27/2013 9:17:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
romeo
tony
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Dedham Auto Mall:

I am very satisfied with the outcome. Thank you Tony and Romeo. Glad they sold me the car I really wanted. Thanks again! Will come back again :)

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jokdi
4/24/2013 9:04:09 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Charles Cooper
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dedham Auto Mall:

Working with Mr. Cooper was a wonderful experience. He was very knowledgable and personable. I left this dealership knowing that I was treated well, my business was valued, and I got a great deal! I would recommend both Mr. Cooper and Dedham Automall.

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georgeanwar
4/22/2013 11:59:47 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark Fenore
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Dedham Auto Mall:

Mark has been very helpful from the beginning. He showed us a couple of good cars and he provided many tips for us like buying a 5-year warranty. The price was reasonable, but not the cheapest :) . I would recommend this place to my friends.

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nsiudela
4/22/2013 10:14:57 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark Fenore
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dedham Auto Mall:

Mark was hands down the best car salesman I have ever experienced. He was very professional and friendly, along with not being your typical car salesman. He didn't push you into a car, like most salesman do. He let me decide, but also helped me get into the car of my dreams. I purchased a 2010 Mercedes C300, and it was a very smooth process. I was in and out in the matter of an hour or so.

Overall, I highly recommend this dealership; you will not leave feeling like you were pushed or exhausted with sitting at the dealership all day.

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Blankito_7
4/18/2013 9:06:22 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Charles Cooper
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dedham Auto Mall:

I had an overall pleasant experience buying a car from Dedham Auto Mall all the sales personel were pleasant and very attentive. I would consider buying a car from here in the future and also recommend them to anyone else.

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cbtimmy
4/16/2013 5:33:47 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
C. Kevin Williamson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dedham Auto Mall:

We had an excellent experience at the Dedham Auto Mall. Sales Associate C. Kevin Williamson was very helpful and personable. I would highly recommend both this dealership and Kevin to those looking for a new or used car. Shop them first!

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