Read Reviews Deery Brothers Ford Lincoln

Deery Brothers Ford Lincoln

Deery Brothers Ford Lincoln

2343 Mormon Trek Boulevard
Iowa City, Iowa 52246


(319) 337-4600

Deery Brothers Ford Lincoln
Manufacturers: Ford, Lincoln, Mercury

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.7

24-Month Rating

based on 124 reviews

4.9

4.9 out of 5

143 lifetime reviews

Deery Brothers Ford Lincoln

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hawkfan46
4/5/2013 11:13:57 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Curtis Uthie and Warren Humphrey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Deery Brothers Ford Lincoln:

I have purchased four vehicles at Deery Brothers since 2010. The customer service, knowledge of the vehicle, patience, communicarion skills, friendliness, and professionalism was outstanding. I have never experienced such a complete "package" of a team of employees truly caring about or for a customer. I never felt pressured. In fact the whole experience looking and eventually buying was fun, relaxing, and exciting.

The service department is another area that has always been simply outstanding. I have never been to a dealership that literally bends over backwards to make something right. Warren Humphrey, in particular, has stood out everytime I come in for service. For over three years I have been working with him. He returns calls promptly with answers to my questions and will always make the time to look over my vehicle and give me a professional and knowledgeable answer as to what needs to be done or not done. Honesty and integrity mean a lot to me and I can always see that in a person immediately. Warren has that quality about him.

I haven't even begun to praise the rest of the staff. They are so well-trained, so friendly, always smiling. The bottom line with Deery Brothers is the team factor, those that greet, answer the phone, call me to see if everything is what I expected, stop and say hi while I'm waiting for my vehicle in the waiting room. It's going the extra mile to make customers happy and satisfied. The staff do that and I thank them for always having a positive experience when I visit the dealership.
Mark D. Wilson, Iowa City, IA

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SheilaBoyd
3/26/2013 9:53:56 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steven Peacock
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Deery Brothers Ford Lincoln:

Steven is all about taking care of you from the time you step out of your car until the time you step into your new car. He does what he says he's going to do. He makes sure you are comfortable, your questions answered and that he is availble if you need him anytime down the road. He makes buying a new truck very easy.

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timg1911
3/26/2013 7:35:11 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Deery Brothers Ford Lincoln:

Everyone was friendly and very proffessional. Steve was vary courtious and straight forward. The car was ready on time, the transaction went quick and smooth,the whole experience was one of the better car buying experiences I have had.I would buy from them again, and espeacially from Steve.
.

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steveward
3/24/2013 11:07:47 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Deery Brothers Ford Lincoln:

I have bought 3 vehicles from curtis and I have to say , he has taken care of me and any needs 110%. Him and Warren have made my dealings a very positive experience and would tell anyone who is looking for a vehicle or need service to visit either or both of them!! They are a GREAT team!! Thank you to both of you!
Steve Ward

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Shaner84
3/12/2013 8:59:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Deery Brothers Ford Lincoln:

Curtis Uthe went above and beyond to clearly determine our car-buying needs, and then he was very flexible about us test-driving the two vehicles that best fit our criteria. Once we made a decision, Curtis did a great job of exploring various options for financing and ultimately arranged a great deal for us.

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Response From: sboulter
Added: 3/13/2013 6:44:03 PM

Thank you for such a great review. We are glad to hear that Curtis was able to get you guys exactly what you wanted from a car and financially speaking. If you have any questions about your new car, or additional comments to share, please reach out to Scot Newhouse at snewhouse@deeryford.com

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johngalloway99
3/3/2013 10:19:42 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Deery Brothers Ford Lincoln:

The staff was friendly and very adaptive to our needs. We wanted a car that had certain features and they found that car at another dealership. We had to use the trade in for work for the next four days, as a traveling merchandisers and they didn't say anything about the extra miles. Very descriptive about the features on our new car. We were impressed.

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Response From: sboulter
Added: 3/13/2013 6:42:09 PM

Thank you John for taking the time to write about your experience at our dealership. We value you and your family as customers and are glad to hear our staff was helpful and informative. If you have any additional questions or comments, please feel free to share directly with Scot Newhouse, Internet Sales Manger at snewhouse@deeryford.com

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marortiz
2/23/2013 11:19:05 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Deery Brothers Ford Lincoln:

What a wonderful experience, both times we've been (and purchased) from Deery Brothers. This last time in particular, Steven found the vehicle that fit everything on our wish list...Curtis handled the financing, and Gary went through all of the paperwork with us. All of this while our two young children played in their "favorite indoor play area." Customer service could not have been better; with coffee and the guys checking in on us for anything we needed while the financing process finalized. One could not go to a better place when looking to buy/trade a vehicle. Once everything was finalized and kids got to ride our 'new' truck...they felt they had gotten a second Christmas. Thank you Steven, Gary, and Curtis....thank you Deery Brothers Ford Lincoln! ~Ortiz Family

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Response From: sboulter
Added: 2/25/2013 3:03:14 PM

We sincerely thank you for your time and for leaving us your feedback. It is great to hear that you are happy with our customer service and with your car purchase. It was our pleasure to accommodate you and your wonderful family. We look forward to seeing you again soon.
Sincerely,
Scot Newhouse - Internet Sales Manager - snewhouse@deeryford.com

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erinweck
2/19/2013 8:06:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Deery Brothers Ford Lincoln:

I recently had my my car get totalled by a city plow. so i was in the market for a new car, and did not have a lot of time to be looking around.
After looking at Fusions on the ford Web Site i "built one" and had it sent to Deery Bros.

Scot promply replied back to my internet request with dricing and details.
I went in that Saturday un-announced (was doing test drives of other models), and spoke with Scot, and actully id a test drive that morning.

We talked some more about what features and colors I wanted, they did not have one on the lot, but did a dealer transfer and i was on the road with my new Fusion SE, in a matter of days.

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Response From: sboulter
Added: 2/19/2013 7:11:14 PM

We are glad to hear that you are happy with the Fusion SE! Thank you for taking the time to write this great review, and if you have any additional questions you are invited to contact Scot Newhouse at snewhouse@deeryford.com.

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Melinda Haley
2/18/2013 12:43:19 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Deery Brothers Ford Lincoln:

To whom it may concern Two years ago I purchased my Infiniti G35 from Steven Peacock, I dreaded the process of purchasing a vehicle so much that I kept my run down car for over 11 years. My experience was so wonderful, I felt Steven knew exactly what I was looking for. I recently decided a second vehicle with a bit more room was necessary and called Steven who surprised me by finding a Ford Escape that was above and beyond my expectations. Buying a car is a huge purchase and the professional, no pressure, honest approach Steven takes is refreshing!!! I have other friends I have referred to Steven and they too have had the same experience, which means a lot to me! I will never purchase a vehicle from anyone else. Deery Brothers and Steven Peacock are the perfect combination!

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Response From: sboulter
Added: 2/19/2013 7:09:13 PM

Thank you so much for your review, and for your business. We will make sure Steve gets to see your comments as well. We are glad to hear that you love your Ford Escape and that you had such a great experience with us at Deery Brothers. If you have any questions or comments, please feel free to contact Scot Newhouse at snewhouse@deeryford.com.

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saralolson
2/11/2013 2:17:14 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Deery Brothers Ford Lincoln:

I had an excellent experience with Deery. As a college student and two and half hours away from home, I was very panicked when my car wouldn't work. Nick was very helpful and friendly as I called the dealership about ten times in a panic. I don't know anything about cars, so that's why I say the price is "OK" but the overall experience was awesome!

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Response From: sboulter
Added: 2/12/2013 5:02:46 PM

Thank you for taking the time to review your car buying experience with us! We will make sure Nick sees your comments as well. We appreciate your business, and if you have any questions or additional comments please feel free to contact Scot Newhouse at any time by email at snewhouse@deeryford.com.

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