Fox Subaru

Purchased a F350 from Aaron Dekema. Lots of lies and cover up. Not until after I had the truck delivered from Michigan to Louisiana did I find out that there were multiple covered up ac Lots of lies and cover up. Not until after I had the truck delivered from Michigan to Louisiana did I find out that there were multiple covered up accidents both front and back and apparently the roof was very poorly repaired as well. None of these things were in the listing. Had to replace enormous amounts of rust over time that Aaron claimed were not there. Very dishonest place. More

Look up Pam Bradley. You won't be sorry. She goes above and beyond. I highly recommend her. You won't be sorry. She goes above and beyond. I highly recommend her. More

My family has had the pleasure of doing business with the fox group. With the help of our sales rep Pam bradley going above and beyond with a great attitude and endless knowledge of the different trucks we w fox group. With the help of our sales rep Pam bradley going above and beyond with a great attitude and endless knowledge of the different trucks we were looking at she made the whole process very easy .we look forward to doing all of our business with her in the future . Sincerely Luke and Jim Thompson More

Brilliant service. Prices are phenomenal compared to Ann Arbor’s Dunning Subaru. As an Ex-Dealership employee, I’m very impressed with the professionalism and clarity Prices are phenomenal compared to Ann Arbor’s Dunning Subaru. As an Ex-Dealership employee, I’m very impressed with the professionalism and clarity within the service department. More

So happy to write this review. After such a horrible experience with the Subaru dealer in Kalamazoo (Maple-Hill), this was a breath of fresh air. We walked into a beautiful clean After such a horrible experience with the Subaru dealer in Kalamazoo (Maple-Hill), this was a breath of fresh air. We walked into a beautiful clean and friendly facility. Our Salesman, Dion, was professional, extremely knowledgeable, and a pleasure to do business with. We are new to the Subaru brand but feel a part of the family already! Every step of the process was handled with professionalism and pride in their brand. Dion spent nearly 45 Min. after we had made the purchase to make sure my wife was totally comfortable with all the new features and how to apply them. He helped her pair her phone to the vehicle and answered every question we had. I would recommend them at the highest level for any and all of your car buying needs. A+++. The car buying process can be daunting and quite frustrating at times. Fox Subaru, Dion and the whole team made it a pleasure. More

Completed a website offer on a car. Received texts and emails back to confirm and work out the details. After getting my son excited about his new car and completing all the details, th Received texts and emails back to confirm and work out the details. After getting my son excited about his new car and completing all the details, the final writeup of the offer was at MSRP. My actual offer was missed or ignored. I pointed out the miss and sent a screenshot of the offer I submitted. I was told to go pound sand. No apology. No effort to make amends. Horrible customer treatment. More

Fox Subaru keeps in contact with their customers and our salesman Aaron sent us an email concerning upgrading our current vehicle to one with many more features. We had not been considering that, but after salesman Aaron sent us an email concerning upgrading our current vehicle to one with many more features. We had not been considering that, but after reviewing his information and looking into the current car market situation, it made sense. It worked out great and we are really happy with our new Subaru! More

Brought 16 forester in on 10-28-21 to get work on ignition switch. Worked with James Lynch, when in to set up appointment, James came out to take pictures of car.Trailer hitch was stolen! JAMES Didn' ignition switch. Worked with James Lynch, when in to set up appointment, James came out to take pictures of car.Trailer hitch was stolen! JAMES Didn't seem to care! Sad and stinky!Drove away with no hitch. More

My vehicle was trashed while in there for a tire repair. I wrote on Google with a rating too. I sent the rating to the attention of the GM who did not even write a response. He only called me 5 days later. I wrote on Google with a rating too. I sent the rating to the attention of the GM who did not even write a response. He only called me 5 days later. All my papers on the passenger seat were disrupted, my hat and mask were on the floor. Two heavy delivery carts in the backseat were rammed against both front seats. Now today I find a grease mark on my dash that cannot be removed. It is my opinion that in their privacy while they drive vehicles out the back where you cannot see them they can treat you vehicle badly. In my incident I seen my vehicle arrive at the front with another vehicle identical to mine arrive at the front at the same time. They both got out of the vehicles at the same time. Raced to the front in my opinion. I cannot trust them. When they have your vehicle in their possession they have no respect for it. Who knows what they do to other peoples vehicles too. I cannot trust them. More

Purchased a vehicle from here about a month ago- already in the shop for a $3,000 repair. Would not recommend this business to anyone. in the shop for a $3,000 repair. Would not recommend this business to anyone. More