
Dennis Eakin Kia
Killeen, TX
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775 Reviews of Dennis Eakin Kia
I did not meet Holly Newberry. I worked with Caitlyn Vernon who was excellent. She was friendly and helpful. I never felt pressure from her. This was probably the easiest car buyin I worked with Caitlyn Vernon who was excellent. She was friendly and helpful. I never felt pressure from her. This was probably the easiest car buying experience I have ever had. In the finance department, I worked with Marcus Smith. He is so nice. My payments fit in my budget which will help ensure that I enjoy my car and will come back when ready for another one. More
Excellent communication. Fast service. Harolyn was quick to grab me a Lyft and kept me updated throughout. Vehicle was ready 7 hours before I expected. Fast service. Harolyn was quick to grab me a Lyft and kept me updated throughout. Vehicle was ready 7 hours before I expected. More
I bought my first Kia, a Sportage, from Dennis Eakin in 1995. Why a Sportage? Well that's all they sold, because it was the only type of Kia back then. So, I've continued to own multiple Kias over the yea 1995. Why a Sportage? Well that's all they sold, because it was the only type of Kia back then. So, I've continued to own multiple Kias over the years, mostly Sorrentos. I've always received excellent service from Dennis Eakin. I now own a pre-owned Ram 1500 Lone Star Quad Cab that I purchased in Jan 2024 from Dennis Eakin, with the same great service. Currently, Holly has been my service advisor for the last 2 years. Simply stated, she's the best! More
I felt like the whole time it was up to me to insure my car was fixed. Also, I was never called, I was the one making all the calls from start to finish. I would also text and I would go hours without a re car was fixed. Also, I was never called, I was the one making all the calls from start to finish. I would also text and I would go hours without a response. When I would call is when, magically I’d see a message come through. More
Harolyn was excellent and made sure the service was completed as soon as possible. They were very busy, but still completed the work in a lot less time than I expected. I'll always use Eakin KIA for a completed as soon as possible. They were very busy, but still completed the work in a lot less time than I expected. I'll always use Eakin KIA for all my service needs. More