
Denton Chrysler Jeep Dodge Ram
Denton, TX
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899 Reviews of Denton Chrysler Jeep Dodge Ram
Denton Dodge Service has been great taking care of my Jeep Wrangler! My advisor, Jim L., is always helpful, professional, and friendly. It’s also nice that he’s been willing to install aftermarket parts Jeep Wrangler! My advisor, Jim L., is always helpful, professional, and friendly. It’s also nice that he’s been willing to install aftermarket parts, and the service techs do a great job performing the work. I couldn’t ask for more. Thanks much!! More
I made an appt for service several day in advance. On Thursday when I dropped it off I could not find the service department. No one offered to help. I wandered around the sales floor looking for anyo On Thursday when I dropped it off I could not find the service department. No one offered to help. I wandered around the sales floor looking for anyone to help. Finally some guy walked up after I had to raise my voice for “anyone to help me” making a stupid joke. The receptionist seemed clueless too. Appt was for Friday. We dropped it off Thursday afternoon Jim started off with a huge price for just putting the diagnosis thing on. I was quoted $500 for servicing my transmission. The appointment was for Friday. I called around 10. I spoke to Jim. He said “you will know something when I know something” then hung up on me. Saturday I was told that maybe they would start on it Monday. They did not offer an auto replacement or rental. There were several encounters with Jim that were unprofessional. I admit that I got pretty heated because of the rudeness, no one interested in providing assistance, lack of keeping me informed and increased agitation. We never received a notification our truck was ready. My wife had to call after 5 on Monday to learn it was ready. He told her that he had sent a text saying it was ready that morning however he did not. We are inclined to take our business elsewhere. More
They are kind and very considerate about the work they do they keep you updated on repairs and the amount before the repairs are done making sure you are aware of the cost. I recommend this dealer ship to an they keep you updated on repairs and the amount before the repairs are done making sure you are aware of the cost. I recommend this dealer ship to anyone that needs service, thank you again for all you do.. More
Charles, the GM and F and I are top notch the sales side iI give high marks. Unfortunately recent changes on the service side have lead to poor customer service, and a generally poor pergorminf environment. iI give high marks. Unfortunately recent changes on the service side have lead to poor customer service, and a generally poor pergorminf environment. It’s very difficult to deal with if you have any standards or expectations. More
Great service and very friendly. Jim was advisor and he was great. I will always use this dealership for all recalls. Also I noticed the sercvice department was spotless. Jim was advisor and he was great. I will always use this dealership for all recalls. Also I noticed the sercvice department was spotless. More
I have been buying new vehicles for 40 years and the buying experience at Denton CDJR was one the best experiences I’ve had. Thanks to Derrick, Jeff and Brannon. The Ram 3500 Longhorn is awesome. buying experience at Denton CDJR was one the best experiences I’ve had. Thanks to Derrick, Jeff and Brannon. The Ram 3500 Longhorn is awesome. More