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Denton Mazda

Denton, TX

4.8
1,280 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,280 reviews

December 16, 2011

We had a very pleasant experience at Classic Mazda. My husband and I bought two Mazda's. I got the A 3 and he got the A 6. I cannot say how happy we are to be going home with two cars we both love. Our sa More

by joycesetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
November 18, 2011

Just wanted to say thank you for the exemplary customer service that you provided as it related to getting the issues resolved on my Mazda CX. I can truly say that I have never dealt with such an outstandi More

by gavinq49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Fife & Aaron Latsos
November 08, 2011

Aaron is always friendly and very professional and that is why I enjoy coming here to Classic Mazda dealership as the service is outstanding and so is the staff. More

by d_phil12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
aaron
October 31, 2011

This is my second time coming here to Classic Mazda, the staff is great and very helpful. I bought my first car here and now my family and I needed a second car and since we had a great experience the first More

by billyucowboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
October 10, 2011

I would like to make everyone aware that the 2010 CX-7 Turbo is just like the 2007. I already have 65,000 miles on this car and everything is starting to go. I get oil changes every 3500 miles I notice More

by gregalesci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenkins
Oct 21, 2011 -

Denton Mazda responded

Gregory Alesci bought his 2010 Mazda CX-7 from Classic Mazda and was completly satisfied with his purchase experience. Mr. Alesci brought his Mazda CX-7 into our service department with 65,233 miles with a turbo failure out of the factory warranty miles and a repair in the amount of $2,390. Classic Mazda takes pride in being a leader with Mazda in customer satisfaction, Rick Wick General Sales Manager contacted Mr. Alesci and provided a discount to repairs in the amount of $340.00 and Mazda North American Operations provided a $500.00 discount voucher toward repairs. Rick Wick with Classic Mazda contacted Mr. Alesci on Monday October 17, 2011 and he stated he was satisfied with the service and repairs.

May 12, 2011

I have been a Mazda owner since 2004. Originally I was turned off by the sales department and I did not buy my Mazda at Classic. I kept receiving correspondence from them though, and after a terrible and More

by izanami1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron L.
December 27, 2010

I made an appointment to get my headlights adjusted. I arrived 10 minutes before my appointment time, and was told it would take 45 minutes to complete the service. In reality, it took more than TWO HOURS More

by TexasAmazon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shannon
Jan 11, 2011 -

Denton Mazda responded

I am truly sorry that your experience with Classic Mazda was less than what you expected. We are committed and strive for great customer service. Rick Wick General Sales Manager Classic Mazda

December 04, 2010

I had my tires replaced on my Mazda CX9. The quoted price was $198 per tire. The price billed was $140 per tire because their supplier gave them a discount. They could have kept the discount and I would neve More

by toombsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
April 17, 2010

I bought a Dodge Durango in Sept 2008 and was treated very well. The cost was extremely fair, and I have had no trouble w/ the SUV. The finance dept also went above and beyond. Two weeks after I purch More

by eliza08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 30, 2010

After seeing a vehicle on their website in the used car section, I drove out there on a Saturday to view it in person. I spoke with Mitch initially and then Mike helped me from there on out. These gentle More

by WTango0311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Mitch in used cars
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