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Desoto Ford - Service Center

Arcadia, FL

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42 Reviews

42 Reviews of Desoto Ford - Service Center

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August 29, 2021

Love this dealership for their Service Center. As a Nurse working the hours I do it is difficult to get in for an oil change sometimes. I tried a closer dealership and was turned away in tears because I didn More

by D. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez, Shawn Barney
Aug 31, 2021 -

Desoto Ford responded

It was our pleasure for sure. We'd like to say that we went out of our way to help you, but the truth is that we try to provide the same level of courteous service to every customer! We're happy that you are happy and look forward to serving again and again! Many thanks!!

July 29, 2021

Very friendly and professional. Everyone goes out of their way to be helpful, service work is done quickly and expertly. So glad I purchased my vehicle from them. I have to drive over an hour to get the More

by kelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jackson
Jul 29, 2021 -

Desoto Ford responded

Wow, Kelli, we're humbled by your kind words! Thank you so much - we won't let you down! Ever.

May 05, 2021

They were. Courteous and above all honest. I was told how long it would be and it was right on. I called in the day before and they had the tires laying out waiting. More

by Datripp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Depedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hernandez, Jimmy Eaves
February 22, 2021

Run don't walk away from Greg Bechtold in the service department. A real a _ _ hole. Brought my dead battery in which was only 8 months old with a 36 month unconditional warranty. Had to jump through hoo More

by verhagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Bechtold
February 20, 2021

Had a recall on my 2016 explorer and talked to Celeste, very helpful and friendly. Took great care of my needs and had the recall done in a very short time. Highly recommend her for any service needs. More

by cpb6148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste
September 30, 2020

I took my Ford Escape in for service and met Greg Bechtold who is a very personable young man to work with. Service was completed quickly and professionally. More

by Quilter25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Bechtold
September 26, 2020

Shawn was recommended to me by a friend after having a less than acceptable experience at another dealer. Dealing with Shawn is pleasant, though he is extremely busy he has spent a lot of time with me, a More

by basstackular
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Barney
September 04, 2020

Awesome service dept, I’m always taken care of and I’m in and out in no time at all. 5 stars al the way around. More

by tyler_jackson87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler jackson
July 15, 2020

Great place great people great service. I would recommend to anyone. I was in and out in no time at all. 5 stars all the way around More

by ty_jen_jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jackson
March 28, 2020

noisy heater/air fan i recently had a noisy air/heater fan on my 2013 ford f-150 and assumed it was probably a bad bearing in the fan motor. Tyler Jackson was my service More

by tomlud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Jackson
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