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Desoto Ford - Service Center

Arcadia, FL

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42 Reviews

42 Reviews of Desoto Ford - Service Center

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March 26, 2020

Great service I took my car in on March 24th for an oil change and an a/c issue. My service adviser was Shane Parker. He told me I could get the oil changed that More

by Quilter25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Parker
February 08, 2020

Fantastic Service My vehicle quit running in Port Charlotte and I called Charlotte County Ford to schedule an appointment. I was not treated well on the phone so I cal More

by satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Parker
January 14, 2020

Great service The radio in our Town and Country stopped working. Called Desoto to get an appointment and spoke with Abby. She got us in the next day. They discovere More

by holbenr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Depedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2019

Service on 2013 F 150 Please note that Abby in the service department is an excellent representative for your dealership. She is extremely customer service oriented and alw More

by Ddy164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Depedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2019

Great Service I brought my “new to me” truck in for its first service. I had a few concerns about it so I asked my service writer Abby, she listened and had them ch More

by D. Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Depedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barney
October 11, 2019

Great service I took my car in for an oil change and was greeted by Danny Landis. Very nice young man and very friendly. My car went in at 9:19 and I was driving More

by Quilter25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Landis (230), Service
June 27, 2019

Chuck Lilly the hot headed "Service Manager" To start Abby Depedro is an excellent service writer, she listens and cares about making your vehicle repairs to your satisfaction. I had some issues More

by Big Glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abby Depedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Slaggy
June 08, 2019

Great service department I was greeted right away. Processed immediately. Questions answered. My service requests were done on time. Actually quicker than I anticipated. . De More

by Truck Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
June 08, 2019

Helpful Casey in service was great. Very nice helpful and even listened to me vent about the stress of blowing out my tire. The rental car place was horrible More

by Spikelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
April 19, 2019

Great Service Department I took my car in for an oil change on April 18, 2019. Caleb Aument was my service adviser. He is very courteous and conscientious about servicing ve More

by Quilter25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Aument