Dewey Griffin

I stopped by Dewey Griffith today to get a car wash for my Outback as I have for almost 4 years. I have had my Outback serviced here since I got it and have been satisfied with the service. I was shocked my Outback as I have for almost 4 years. I have had my Outback serviced here since I got it and have been satisfied with the service. I was shocked when I was told that since I didn't buy my Subaru here, no car wash allowed. I have spent multiple thousands on service over the years but I guess that counts for nothing. This doesn't encourage me to recommend this dealership to any more of my friends and family ( I have recommended at least 2 buyers in 4 years ). It really bothers me that a successful company like this would nit pick a long standing customer and referral source. Oh well, I do have a choice and think I may take my Outback to someone that I feel cares more about me than a simple car wash. See you later. Brad and Kathy Taylor More

I traded another vehicle for a 2019 Subaru Outback (68,000 miles) from Dewey Griffin Subaru in Bellingham Wa in late November of 2022. Within 6 weeks I discovered an oil leak from the vehicle. Over th (68,000 miles) from Dewey Griffin Subaru in Bellingham Wa in late November of 2022. Within 6 weeks I discovered an oil leak from the vehicle. Over the next few weeks I localized the leak to the CVT pan and noticed a significant amount of oil on top of the plastic chassis cover adjacent to the cvt pan indicating the leak had been occurring for a several weeks/months. I did not purchase an extended warranty because I was convinced Subaru vehicles were dependable, so I contacted my salesperson at the dealership to determine if the dealership could help with the diagnosis and possible repair of this problem and my sales person indicated she would pass my information to her sales manager for follow-up. I reached out to her again but never received follow-up from the sales manager. I eventually took the vehicle to a local private mechanic and not only was there a cvt leak, but there also was a drive axle boot split requiring a new axle, and the front brakes were reportedly unsafe requiring brake replacements. My concern is that Dewey Griffin Subaru traded me a vehicle with known issues that were not remedied, and furthermore were unsafe. I paid $2500 for service required soon after I traded for the vehicle. I would not recommend purchasing a used vehicle from this dealership. More

Great staff, easy selection, friendly, informative Very accommodating. Staff was generous with their time, knowledge and expectations. We laughed, we learned, we accomplished. So straight forward and Very accommodating. Staff was generous with their time, knowledge and expectations. We laughed, we learned, we accomplished. So straight forward and transparent... couldn't have asked for a better experience More

Fabulous new car experience! I ordered a new limited addition STI from John Evans. The process was very complete and I was able to order the car equipped exactly as I wanted it. I ordered a new limited addition STI from John Evans. The process was very complete and I was able to order the car equipped exactly as I wanted it. Within 24 hours of placing my order, I received an email from Subaru thanking me for my order and welcoming me to the Subaru family. My special order took less than two (2) months and I received several email updates regarding progress of the build and deliver dates. The vehicle arrived ten (10) days ahead of schedule. John called and set up a time the next day for delivery. Every aspect of the delivery process was professional, and pleasant. I was welcomed into the showroom and taken to a separate garage to inspect my perfectly detailed new STI! All aspects of vehicle operation were covered by Mr. Evans, financing paperwork was professionally delivered by Laurie who made this purchase the best I have ever had (and I have purchased well over 15 new vehicles!). Keith, the floor manager went out of his way to thank me for my business and make me feel welcome at Dewey Griffin! Yes, if it sounds too good to be true, I would highly recommend you give John Evans a call and then sit back and enjoy the best car buying experience you can have! PS: the car is absolutely amazing! Happy STI driver More

Low pressure car buying experience Tony from Dewey Griffin Subaru and staff were very professional and provided a low pressure sales experience. I had a couple of minot things on the u Tony from Dewey Griffin Subaru and staff were very professional and provided a low pressure sales experience. I had a couple of minot things on the used car that I found we wrong after the first week and the dealership went above and beyond to make things right for me. If you are looking for a car buying experience where they honor the preparation you have put into trying to get a fair deal this is the place for you. They were straightforward in their pricing without any hidden fees or surprises in making a deal. I got honest answers to my questions and they are interested in making a long term trusting relationship. Sitting in the lobby waiting for my issue to get fixed I overheard straightforward recommendations for service that were honest and seemed to be conscious of the consumer's budget without pressure to spend and fix right away. Thank you Tony and Dewey Griffin! More