Diablo Subaru of Walnut Creek

Experience was good. Overall a good experience. Tim did an excellent job of working with us. Dealership was presentable even with offing construction. Staff was pleasant a Overall a good experience. Tim did an excellent job of working with us. Dealership was presentable even with offing construction. Staff was pleasant and friendly to work with. More

Purchase 2016 impreza Greeted by david and mgr kenny, told them what i wanted and range i was willing to pay.beat the price. Got me out the door in an hour. Greeted by david and mgr kenny, told them what i wanted and range i was willing to pay.beat the price. Got me out the door in an hour. More

Very good but slow paper processing The salespeople, David & Eric, were excellent and the dealership had a very nice selection of cars. The only downside was that getting the final sale The salespeople, David & Eric, were excellent and the dealership had a very nice selection of cars. The only downside was that getting the final sale and loan paperwork done took way too long. They were busy but it shouldn't take 4.5 hours like it did. More

Nice folks Adam and Aaron worked with us to make sure we had everything we needed from our buying experience. The online price we received was already highly com Adam and Aaron worked with us to make sure we had everything we needed from our buying experience. The online price we received was already highly competitive but they made some good faith gestures that helped seal the deal. More

Perma Plate Although, I had to leave my new Outback for the entire day, I did get a Loaner vehicle. When I picked up my Outback, it was "spotlessly" clean and had Although, I had to leave my new Outback for the entire day, I did get a Loaner vehicle. When I picked up my Outback, it was "spotlessly" clean and had a mirror finish on the exterior. After years of bringing my 2 Outbacks ( and now the 3rd Outback) for service, I have never been disappointed. Always, I have been greeted well by Daryl, Taylor and the entire friendly service staff. "Great job" Diablo Subaru! More

Friendly atmosphere Mo made us feel comfortable and trusting. He was not pushy. We left feeling comfortable with our purchase. He made us feel like part of the family. Mo made us feel comfortable and trusting. He was not pushy. We left feeling comfortable with our purchase. He made us feel like part of the family. More

I liked that they took me home and picked me up. Timely service, they also offered me something to eat....that was very nice. I'm a person of little words. Go with it. Thank you very much. Timely service, they also offered me something to eat....that was very nice. I'm a person of little words. Go with it. Thank you very much. More

Kent Jones was outstanding Kent Jones in service was fantastic to deal with - he made sure all of my concerns with the vehicle were met, that the service was handled in a timely Kent Jones in service was fantastic to deal with - he made sure all of my concerns with the vehicle were met, that the service was handled in a timely fashion, and that I wasn't charged for any unnecessary labor. In and out in a timely fashion, extremely personable and professional. Great experience. More

Permaplate application The service was performed and I got the car back early. I was given a loaner car, so i was able to get to my business calls. The service was performed and I got the car back early. I was given a loaner car, so i was able to get to my business calls. More

Best buying experience ever, best car ever! Tim Haley greeted us, showed us around, took us on a test ride, answered all our questions. No pressure, genuine interest in us finding "the" car for Tim Haley greeted us, showed us around, took us on a test ride, answered all our questions. No pressure, genuine interest in us finding "the" car for us, best salesman ever! After driving several other dealers' cars, we were sold on the 2017 Forester, so went through Costco and connected with Dionysios Tsirkas. He patiently took us through all the options, was really helpful in our making our choices, ordered and received the car, and we couldn't be happier with the paperwork, communication, processing and all it took to drive off the lot. Best experience ever, AND best car ever! More