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Diamond Hills Auto Group - Service Center

Banning, CA

4.2
273 Reviews

273 Reviews of Diamond Hills Auto Group - Service Center

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May 22, 2024

The gentlemen in the service area are always very courteous and professional. Thank you and keep up the outstanding work. More

by simmonsjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Diamond Chevrolet Buick GMC responded

Thank you for your kind words, Joy! We truly appreciate your feedback about the service area team at Diamond Chevrolet Buick GMC. We're glad to hear that you found them courteous and professional. Your support means a lot to us, and we look forward to welcoming you back for your future automotive needs. Thank you again! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 19, 2024

They were helpful, knowledgeable, and polite. Good job guys. Hi, I hope this fills up my 15 word minimum More

by MRHONEY.DO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby. Ryan
May 21, 2024 -

Diamond Chevrolet Buick GMC responded

Thank you for recognizing our team's helpfulness, knowledge, and politeness. We appreciate your feedback and look forward to serving you again. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 18, 2024

the best around. .. great service ... great prices, greeat people. i will always come back to them More

by zbird23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Diamond Chevrolet Buick GMC responded

Thank you for your kind words! We are thrilled to hear about your positive experience with Diamond Chevrolet Buick GMC. We appreciate your loyalty and look forward to welcoming you back for your future automotive needs. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 18, 2024

Horrible service I'm highly dissatisfied. Horrible. And I'm very upset about it My car buying experience was unpleasant More

by mrtonyford68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
May 20, 2024 -

Diamond Chevrolet Buick GMC responded

I acknowledge your feedback and I am disappointed to hear about your experience at Diamond Chevrolet Buick GMC. I value customer satisfaction, and I would like to address your concerns. Please reach out to me directly so we can work towards a resolution. Thank you for bringing this to my attention. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 11, 2024

The dealership was great I needed power and they were able to help me out in an emergency case although they're charging unit is not for public More

by VINNIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ahmad Zamir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Diamond Chevrolet Buick GMC responded

Thank you for choosing Diamond Chevrolet Buick GMC. We are thrilled to hear that we could assist you in your emergency case. Your feedback is invaluable, and I appreciate you highlighting our ability to provide support when needed. If you have any further concerns or feedback, please feel free to reach out to me directly. I am committed to ensuring the highest standard of service for all our customers. Thank you again for your support! Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 04, 2024

Ricky in service always takes great care of my vehicle(s) and I. I continue to come back for the excellent customer service and completed work. BTW, mark the shuttle driver is great too if you need a lift. More

by ART14244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Ramirez (Service), Mark (Shuttle Driver)
May 07, 2024 -

Diamond Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

May 02, 2024

Great services from Diamond! I would only say that the reps could explain exactly what is being done to my vehicle. It seems like everybody is in that work mood! there is no enth More

by olvera1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Zamir
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
3.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Diamond Chevrolet Buick GMC responded

Thank you for the great feedback, Olvera! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 29, 2024

It happens that Diamond is so close, that we should not need to look farther for a new car. (~or used, in this case.) You had available a 2021 Jeep gladiator ~ rubicon that was the correct type for ou More

by billnelson603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Zamir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zlatan Pleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Maraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hill, Donald Yarnall
May 02, 2024 -

Diamond Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback, Bill. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 25, 2024

Terrible customer service dropped veg off mon waited for call tue no answer on Wed drive over Thursday to get part ordered got my veh on Tuesday More

by OLLIERICE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 26, 2024 -

Diamond Chevrolet Buick GMC responded

Ollie, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

April 25, 2024

I have had the pleasure of having Ricky for my service rep for some years now. I could not be happier with my experience. The service center and Ricky were very much a part of me deciding to buy my new More

by therock214289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in service
Apr 26, 2024 -

Diamond Chevrolet Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ricky was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Aman Tahir, atahir@daliaauto.com, (951) 849-7861

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