Diamond Valley Honda - Service Center

Dissapointed We have purchased 2 or 3 cars from this dealership, collision center would rate good, but not service. They try to add on things not needed, as we ha We have purchased 2 or 3 cars from this dealership, collision center would rate good, but not service. They try to add on things not needed, as we had had the work done some where else, they did not check other than thru their records. Had the air conditioner in because it did not seem to be cooling as much as it should. They called and wanted to add on another 1200 to 1300. for other things, told them we just wanted air conditioner fixed. That was a week ago, and air conditioner blows some air, but not up to what it was before. They had replaced my air conditioner condenser back in November of last year, and it was cooling to top capacity, until last week when all of a sudden it starts just barely cooling, now after them taking it in at 9:30, and keeping it until 3:30, my air feels more like a fan than an air conditioner. Their attitudes leave much to de desired. More

Some what shady service. I have been a customer of HVH since I bought a new crv in 2007. I have found their service to be slow-very slow. Two hours for an oil change. Can't I have been a customer of HVH since I bought a new crv in 2007. I have found their service to be slow-very slow. Two hours for an oil change. Can't return calls to service advisor because they are with another customer. Everything that is service is not recorded in the computer. I will drive this Honda as long as I can but no more Hondas for me until they get another dealer with a good service dept in town. More

Awesome Service! O'Neil Bonier always makes an otherwise stressful experience, actually enjoyable! He helped me feel comfortable with Greg Kraus as my service advisor. O'Neil Bonier always makes an otherwise stressful experience, actually enjoyable! He helped me feel comfortable with Greg Kraus as my service advisor. These days it's difficult to trust service companies & I feel safe at Diamond Valley Honda. I'm a loyal Honda owner because they are so reliable. My Honda is 10 years old & Diamond Valley Honda does a great job keeping it running great! More

Excelent Service Kenneth Ellerbeck informed me that my battery failed a reliability test so they replaced it with a new one that was covered buy my warranty saving me Kenneth Ellerbeck informed me that my battery failed a reliability test so they replaced it with a new one that was covered buy my warranty saving me from a break down. I took it in for an oil change and tire rotation. The MULTIPOINT INSPECTION MADE MY DAY. More

Service on my 2005 Honda Accord Hybrid The personnel at Diamond Valley Honda has always been very helpful with all of my service needs for my 2005 Honda Accord Hybrid. Service Rep Ulises The personnel at Diamond Valley Honda has always been very helpful with all of my service needs for my 2005 Honda Accord Hybrid. Service Rep Ulises Flores-morales kept me inform of the status of my vehicle. I am very happy with this service department. More

Great service We were told it might take up to two weeks to get our car back but it was ready in just 5 days. They did warranty work even though our notice had com We were told it might take up to two weeks to get our car back but it was ready in just 5 days. They did warranty work even though our notice had come out in 2009i for a cracked block. We had extra worked done. When we went to pay, I mentioned that they used to give a senior discount. They then redid our bill to reflect the discount. (They only do that if you ask for it.) We left feeling very happy and blessed! Thank you, Diamond Valley Honda!!! More

Amazing service department I drive 34 miles to get my service done at this dealership. Friendly staff and great customer service. I will be back and all my friends and family I drive 34 miles to get my service done at this dealership. Friendly staff and great customer service. I will be back and all my friends and family members will be told about this great place. Thank you guys More

Always Excellent I have been a customer with Diamond Valley Honda for many years and the service team is always pleasant and keeps my car in great shape. The staff is I have been a customer with Diamond Valley Honda for many years and the service team is always pleasant and keeps my car in great shape. The staff is very friendly and helpful. More

warenty part replactment replace door lock actuator on r/r door. Mr Ken Ellerbeck was my serviceadviser on this problem. Mr Ellerbeck advised my that the part had to be repl replace door lock actuator on r/r door. Mr Ken Ellerbeck was my serviceadviser on this problem. Mr Ellerbeck advised my that the part had to be replace and it was under recall. The job was done on time and the courier who took me home and picked me up was very good ( I didn't get his name. Thank you Hemet Valley Honda for making this visit very enjoyable. Sincerely Ralph P Wynn More

Excellent Repair Service The dealership had to order a replacement part for my Honda CRV. My cell phone would not pare with the car so the dealership had to order a new conn The dealership had to order a replacement part for my Honda CRV. My cell phone would not pare with the car so the dealership had to order a new connector for my car. It arrived on time and Kenneth Ellerbeck made sure my phone would connect before I left the dealership. It took extra time for him and the service tech. to provide me with a good connection before I left the dealership. I very much appreciated their extra effort in making sure my cell phone had connected. They saved me an extra trip back to the dealership by their excellent service. I recommend their car service department to all my friends. More