Dick Dyer Mercedes-Benz

They are professional, hospitable, and excellent in customer service. They actually care about their customers. customer service. They actually care about their customers. More

Roy and Sonata were helpful in my purchase of a Mercedes GLE350 with certified warranty. Highly recommend. GLE350 with certified warranty. Highly recommend. More

I came in to buy a car from Zino Robertson and couldn't be happier with my purchase. He took care of my needs from start to finish. Great communication and great service! be happier with my purchase. He took care of my needs from start to finish. Great communication and great service! More

Very friendly staff. They were informative and not pushy. I felt comfortable throughout the entire process. They were informative and not pushy. I felt comfortable throughout the entire process. More

I purchased used from Dick Dyer Mercedes and it was seamless. I worked with Hank Dyer and Eric Butler and they were both fantastic. Could not recommend this store more. seamless. I worked with Hank Dyer and Eric Butler and they were both fantastic. Could not recommend this store more. More

Dick Dyer Mercedes is the best dealership I've been to. From walking in to walking out, I have never felt so taken care of. From walking in to walking out, I have never felt so taken care of. More

Took my vehicle to Dyer Two Notch for service. 20 percent of gas missing from tank (90% at dealership 70% on departing dealship). Had problems with vehicle after service that I didn't have befor 20 percent of gas missing from tank (90% at dealership 70% on departing dealship). Had problems with vehicle after service that I didn't have before them service my vehicle--steering column More

Dick Dyer Mercedes-Benz of Columbia is a first class dealership! Hunt Dyer, Jill Lara, John Madison and Jerry Greene, made my car buying experience enjoyable and completely stress free! This is my dealership! Hunt Dyer, Jill Lara, John Madison and Jerry Greene, made my car buying experience enjoyable and completely stress free! This is my third Mercedes-Benz purchase with Dick Dyer Mercedes and I could not be more pleased. From purchasing to financing to services, their sales team is honest, reliable and treats you like family. My sales associate, Jill Lara, was absolutely exceptional! Her personality, positivity, and professionalism, coupled with her knowledge of the vehicle, gave me confidence throughout the process of buying my new, 2024 AMG GLE 53 Coupe. I absolutely love my new car!!! Thank you to Hunt Dyer, Jill Lara and the entire team of Dick Dyer Mercedes & Associates of Columbia. I highly recommend this top notch dealership. They definitely earned their 5 star ⭐️ review! More

I brought in my plug-in hybrid two months ago because it was not charging. In February. I was told their charger is not working. I have brought the car in three times since each time the part was not in. Th was not charging. In February. I was told their charger is not working. I have brought the car in three times since each time the part was not in. They promised that the part will be in by mid March. Here it is in the April and still no part. I paid extra for this function. I was told that the parts department would call me and let me know when it would be in. I never received a call from them either. I have been patient calm polite. I’m just frustrated😡. A year ago I took the car in for damaged rim. I had bought extra insurance from Dick Dyer for road hazard. The service rep said the computer said I had not purchased the extra coverage. I had to find the copies and take it in. Come in with cash to buy a car they love you to death. Have a problem with that car they treat you like you had the plague. More

Stay away from this place, bad service over charge. I was charge over $2500 for labor on a part that cost $550. Plus wanted to charge me twice to have the same problem diagnostic, the first charge was I was charge over $2500 for labor on a part that cost $550. Plus wanted to charge me twice to have the same problem diagnostic, the first charge was $220 and after the repair it was not fixed, then Sarah wanted to charge me another $982 for another diagnostic, I told her that was crazy I'm not paying for another diagnostic when the vehicle hasn't even left the shop. I feel we all need to get together and have news center 10 do some research on them . I paid over $3700 on a $550 part that was installed and the problem still exists. DO NOT GO TO THIS LOCATION More