My Review Of Dick Edwards Auto Plaza:
I had a collision with a deer, the night before, and had my Kia brought to the dealer for repairs, as this dealer is the ONLY local Kia Dealer. I was horribly distraught with the pending results of having my 1 year old vehicle repaired. So, I sought out Rod Pratt, for other options and more satisfactory solution. I originally wanted to find a (New) exact replacement for my current vehicle a 2011 Kia Sportage EX AWD which was purchased out of state. Rod was unable to locate a comparable model, so I considered other options. I ended up settling for a Dealer Demo (Rod Pratt's demo, in fact,) as a way to avoid the frustration of the repair process. I feel the price was rather high, for a Used New Pickup with some minor damage, however Rod Pratt's customer service was, and always has been, Excellent. The sales person Cliff Howard had average customer service, and I consider Average to be the same level I have received from most other dealers. So, I chose a rating between the two. I do feel that Rod went above and beyond to secure financing, and complete the deal. I was very pleased with Rod's generosity in lending me one of his personal items which he had in the pickup, (a rubber bed mat), and also donating a receiver hitch to make my New Pickup ready for use the next morning. I do feel that Dick Edwards Auto Plaza does have a better than most rating for ease of purchase, and time involved in purchasing a vehicle.
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