Read Reviews Dick Edwards Auto Plaza

Dick Edwards Auto Plaza

Dick Edwards Auto Plaza

375 Grant Ave.
Junction City, Kansas 66441


(800) 444-5114

Dick Edwards Auto Plaza
Manufacturers: Ford, Kia, Chrysler, Dodge, Lincoln, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.5

24-Month Rating

based on 11 reviews

4.8

4.8 out of 5

11 lifetime reviews

Dick Edwards Auto Plaza

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Certified: Dick Edwards Auto Plaza

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Dick Edwards Auto Plaza has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dick Edwards Auto Plaza

Offering a full selection of New
Ford
Lincoln
Dodge
Chrysler
Kia
A great selection of Certified Pre-Owned and Budget vehicles.

Our Location

Sales/Showroom

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: Closed

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Automated Car Wash Rental Car Service Onsite
Cable TV Shuttle Service
Customer Lounge Area Television
Drive-In Service Vending Machines
Free Coffee

GedaliahScharold
3/19/2013 4:11:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dawn
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Dick Edwards Auto Plaza:

Dawn was very helpful with looking up a replacement vehicle for my Dodge Dart which came with no air conditioning or power locks. She was able to successfully find a new Dodge Dart that matched my specifications and facilitated delivery the same day that I came in.

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aaroncooper
1/26/2013 11:22:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kenny Constable
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Edwards Auto Plaza:

Simply put, we couldn't have asked for a better car buying experience. Kenny was able to find EXACTLY the vehicle we wanted, and we took delivery in no time. The car is absolutely perfect, and the service, as always, was second to none. I would highly recommend Dick Edwards Auto Plaza. Top notch dealership!

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jrod8472
12/30/2012 1:05:34 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ms. Dawn McElligott
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Edwards Auto Plaza:

I was completely satisfied with my new suv. Ms. McElligott made sure that my service came first and that i recieve nothing but the best service. When one door shut Ms. McElligott opened three more for me. She made sure she persistently got me the best deal and didnt take no for an answer. I felt like she and the staff there helped me in the truck i always wanted. Thank You from the bottom of my heart Ms. McElligott for you excellent service, support and just being awesome.

SSG Jeremiah Johnson

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Runt1
12/4/2012 9:30:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maria Goldizen - sales
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Edwards Auto Plaza:

I went to Dick Edwards to look at a New F-150. I was so impressed with the selection and the staff that I chose to buy the same day. I know the dealership and staff will stand behind me and my new truck in the future. Maria Goldizen was friendly, knew the Ford product and programs associated with it, and made what can be a frustrating experience a pleasant one! Go see Dick Edwards in Junction City and ask for Maria!

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heartbeatz28
12/2/2012 12:36:57 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rod Pratt
Cliff Howard
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    3.8

My Review Of Dick Edwards Auto Plaza:

I had a collision with a deer, the night before, and had my Kia brought to the dealer for repairs, as this dealer is the ONLY local Kia Dealer. I was horribly distraught with the pending results of having my 1 year old vehicle repaired. So, I sought out Rod Pratt, for other options and more satisfactory solution. I originally wanted to find a (New) exact replacement for my current vehicle a 2011 Kia Sportage EX AWD which was purchased out of state. Rod was unable to locate a comparable model, so I considered other options. I ended up settling for a Dealer Demo (Rod Pratt's demo, in fact,) as a way to avoid the frustration of the repair process. I feel the price was rather high, for a Used New Pickup with some minor damage, however Rod Pratt's customer service was, and always has been, Excellent. The sales person Cliff Howard had average customer service, and I consider Average to be the same level I have received from most other dealers. So, I chose a rating between the two. I do feel that Rod went above and beyond to secure financing, and complete the deal. I was very pleased with Rod's generosity in lending me one of his personal items which he had in the pickup, (a rubber bed mat), and also donating a receiver hitch to make my New Pickup ready for use the next morning. I do feel that Dick Edwards Auto Plaza does have a better than most rating for ease of purchase, and time involved in purchasing a vehicle.

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bo.taylor.98
10/25/2012 10:56:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Davin Spaulding and Thomas Miller
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Edwards Auto Plaza:

I'm A soldier stationed on Fort Riley. I have been here since 2005, I have bought three vehicles from Dick Edwards in Junction city. I would not recommend anyone else. I have worked with both Thomas Miller who is now a manager there as well as Davin Spaulding. Both are exceptional sales men. They love their jobs and are extremely good at their jobs. I recommend them to all my soldiers. I really have nothing at all to say bad about this place. Like I said I have purchased 3 vehicles here and never left feeling like I was ripped off. I recently purchased a 2013 Ford Escape and Davin Spaulding really put in some work for me and if he reads this thanks again for all your help MAKE SURE YOU ASK FOR DAVIN HE IS GREAT. Dick Edwards is really a wonderful place. I will not buy a vehicle from another store. A great bunch of guys and gals, go check them out.

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wayneirion
10/3/2012 10:52:32 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Service Department
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Edwards Auto Plaza:

I am a military service member currently deployed to Afghanistan in support of Operation Enduring Freedom. My wife recently experienced unexpected car problems with our 2011 Kia Sorento while at the post office in Junction City. She had the vehicle towed to the service department at Dick Edwards Auto Plaza. She was completely surprised with how well she was treated by the service department. The staff went above and beyond for her. Realizing that she had to get back home before our two young sons arrived from school, they expeditiously explained the issues with our vehicle and immediately had the shuttle service take her back home free of charge. The staff called my wife later that day and explained that they would have to keep the vehicle longer than expected. They didn't have the part in store at the moment, but would over night the part needed. She explained that we were a one car family and that she needed a vehicle for doctors appointments and take our boys to and from school. They understood completely and had the shuttle service pick her and up and take her to the rental car facility. Our insurance doesn't cover the cost of a rental for this type of issue. Dick Edwards gladly paid for the expense for the rental car. Wow, is all I can say. It is so nice to see the support that military spouses receive while their loved ones are deployed. I can't say enough kind words about the staff at the service department at Dick Edwards Auto Plaza. They definitely went above and beyond for my wife. I can't begin to Thank them enough. I definitely, 100%, recommend the service department to anyone...

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4landersalex
8/28/2012 10:04:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Staff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Edwards Auto Plaza:

We had a friendly honest experience and got a great car at the right price. Thanks to the whole staff for taking the time to answers all our questions and make it all go smoothly.

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bettyannspencer
6/19/2012 1:57:28 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff Howard
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    2
  • Overall Score:

    4.4

My Review Of Dick Edwards Auto Plaza:

Cliff Howard provided exceptional customer service to me as I bought my 2011 Lincoln MKX. I have actually brought my last 3-4 vehicles from Cliff and would not have it any other way.

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Crystal55
6/18/2012 6:49:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cliff and Rod
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Edwards Auto Plaza:

We purchased our new Kia Optima at Dick Edwards in Junction City because we have always had great sales and service from them when Mr. Pratt was there before. When we heard he was back my husband could not wait to see him as we had been looking and could not find or get the deal we wanted from any of the dealers in Manhattan or Topeka. Well sure enough we purchased a beautiful car and are very happy customers. Thank you Dick Edwards Automotive

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