Dick Hannah Kia

Dick Hannah Kia is one of only a few dealers who even understand online auto purchasing. When I contact dealers to make a purchase, I already know the exact model I want, have my financing in place, and understand online auto purchasing. When I contact dealers to make a purchase, I already know the exact model I want, have my financing in place, and am interested in bottom line price only. I want no add-ons, no cross selling on financing, no hassles. For me, buying a car should be no more complicated than buying a pair of jeans...take it to the counter and check out. Since I have done all my homework prior, the only thing I am really shopping for by the time I contact the dealer is price and service with integrity. For my latest purchase (a 2009 Kia Rio) I had inquired at many dealers throughout the Portland area about a specific Rio I was interested in purchasing. I only contacted dealers which already had the model I wanted in stock. Half the dealers did not respond to my e-mail inquires or did so several days later. Not so with Dick Hannah Kia in Vancouver. Steve Davis responded to my inquiry within an hour of my sending it, giving me all the information I had requested, plus more! Over the next few days (and many e-mail exchanges) about options and price negotiations, I was always responded to in a timely manner. In the end, I purchased my Rio from Steve because he had the best customer service hands down! Arrival and departure at the dealer was just as I had requested; no hassles, no cross selling, no surprises. Drove 35 miles for the deal and would do it again in a heartbeat! If you are not a fan of the traditional showroom sales tactics, and prefer to buy your vehicle online, you owe it to yourself to contact Steve Davis. He and the people at Dick Hannah Kia "get" what online auto purchasing is all about. More

Steve Davis was a great person to work with on the purchase of our new Kia Sportage. Outside of having to sign many legal documents for the purchase, Everything went very smoothly. We also dealt wit purchase of our new Kia Sportage. Outside of having to sign many legal documents for the purchase, Everything went very smoothly. We also dealt witho Thinh Pham in the Service Dept, as we had a trailer hitch package installed, plus a minor warranty item taken care of. That too went very well, and the car was ready even before promised. Great Job. More

I had a tear in my inside grab handle of the drivers door. It took much longer to get it in than I was originally told, & still haven't received the postcard to tell me that it was in. But I called an door. It took much longer to get it in than I was originally told, & still haven't received the postcard to tell me that it was in. But I called and it was in so I got an appt, and the service manager/supervisor told me it would take an hour (since I was waiting this was important to me), & I didn't wait any more than 20 minutes, "friendly service and very prompt, no complaints"! More

This "customer for life" is very pleased with the service and the program. It's a happy day when you pick up your car and they inform you it has 4 new tires on it that you didn't have to pay for! LIFE IS GO and the program. It's a happy day when you pick up your car and they inform you it has 4 new tires on it that you didn't have to pay for! LIFE IS GOOD! I will buy me next car from this dealership if the one I own ever starts to age.... More

Milt was great and they got our financing done for us! My wife loves her new Kia Soul. I would buy from them again. wife loves her new Kia Soul. I would buy from them again. Brady More

The reason that i would recocmend this dealership to others is that they are very business like and they are considerate of the customer and making it easy to leave your car and shuttle from and back to others is that they are very business like and they are considerate of the customer and making it easy to leave your car and shuttle from and back to the dealership. I did not need the shuttle this time but in the future it will be very convenient. More

This is the second car I have purchased from Dick Hannah Kia. The staff is excellent and worked with me to make sure that I got what I wanted. Their customer service is 10+ and they don't forget about you Kia. The staff is excellent and worked with me to make sure that I got what I wanted. Their customer service is 10+ and they don't forget about you after you walk out the door. I do recommend them to my friends and will return for my next car. More

I recently purchased a new Kia Rio from Dick Hannah Kia; Steve Davis was my salesman throughout the process. I needed to replace the car my daughter had been driving, and asked a friend from church who I kn Steve Davis was my salesman throughout the process. I needed to replace the car my daughter had been driving, and asked a friend from church who I knew had just gotten a new Kia. I liked the idea of the Kia for fuel economy and the warranty. My friend highly recommended Steve, and now I know why! I had a limited budget to work with, and was still able to get a brand new car that met all my needs. My daughter is the primary driver of the new car, as her old one was ready to meet the scrap pile. Steve worked with both of us to find just the right car that fit both my pocketbook and my daughter’s needs (OK, wants) to have a ‘cute’ car. The whole process was the easiest one I have been through in more than 30 years worth of car-buying. No heavy-handed pressure, no trying to squeeze the last dollar out of me. Just a great little car, at a fair price. I really appreciated the honesty and lack of game-playing that is so rare to find. Thanks Dick Hannah Kia, and thanks Steve! More

I appreciate the salesman Mike Ragsdale listening to my needs and working with me. He was able to get my needs met without being pushy. I would highly recommend going to Dick Hannah and asking for Mike. needs and working with me. He was able to get my needs met without being pushy. I would highly recommend going to Dick Hannah and asking for Mike. This is the second car I have bought from them. The service I have received from all departments have exceeded my expectations. More

I needed to trade my daughters clunker in and did my initial inquiry via the internet. Within 10 minutes Stephanie Taylor called me and I relayed what I was looking for and where I needed my payments t initial inquiry via the internet. Within 10 minutes Stephanie Taylor called me and I relayed what I was looking for and where I needed my payments to be. We hung up and 10 minutes later she called back and we had a vehicle that fit my needs. I made an appointment and went in and was exstatic with the sales staff and finance folks. This was by far the easiest car I have ever purhcased and it was all due to the Staff at Dick Hannah Kia. Thank you, thank you, thank you for making this a very pleasant experience. More