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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,459 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,459 reviews
April 13, 2021
Alicia is fantastic. Very friendly and helpful. She’s not pushy and truly cares that you get the vehicle you will love. She answered all my questions honestly and got me the truck I wanted. Thank you Alicia! pushy and truly cares that you get the vehicle you will love. She answered all my questions honestly and got me the truck I wanted. Thank you Alicia! More
by Jonesy
Employees Worked With
Alicia Beato
April 13, 2021
Wow. What can I say about Antwone? Well... for one, he got me a better deal than Costco gets you on bulk bottled water. Second, the transaction was done quicker than Usain Bolt runs the 100m (9.58 seconds got me a better deal than Costco gets you on bulk bottled water. Second, the transaction was done quicker than Usain Bolt runs the 100m (9.58 seconds if you're unaware). Finally, he searched for miles across Wayne/Oakland (maybe even Macomb) county to find the exact vehicle I wanted to ensure I was a happy client. More
by Chuck
Verified CustomerApril 13, 2021
They were helpful from the start; this was our second Pacifica with them. Sherita was extremely professional and helped navigate us through the options for the different models. She also called to chec Pacifica with them. Sherita was extremely professional and helped navigate us through the options for the different models. She also called to check on me two days after the sale! We would be glad to work with her again..... More
by CCMDPHD
April 12, 2021
Everyone is nice and considerate when it comes too spending your money on what u want they are helpful and kind and they go beyond trying to help thanks so much Too my sales rep Ricky and Justin in th spending your money on what u want they are helpful and kind and they go beyond trying to help thanks so much Too my sales rep Ricky and Justin in the finance department More
by Serenityhouseofangles
April 08, 2021
My car buying experience awesome got nice Cadillac from them no worries from buying a car will buy from them again one day thank you 😊 them no worries from buying a car will buy from them again one day thank you 😊 More
by Chris Adrian
April 06, 2021
Great service. Help me out when I needed a car will be recommending this dealership to many others. Made my summer really really great thank you. recommending this dealership to many others. Made my summer really really great thank you. More
by Thomasdeshawn44
Employees Worked With
Daniel Hawat
April 06, 2021
Everything about my experience at dick Scott Chrysler dodge Jeep ram was absolutely perfect. 10/10 would recommend to any of my friends or family. dodge Jeep ram was absolutely perfect. 10/10 would recommend to any of my friends or family. More
by JOSH_SMITH_94
April 03, 2021
I made an appointment and took my vehicle in for repair on my cruise control. I was told my vehicle would be there until the next day. No one ever called me the next day to let me know the status so I call on my cruise control. I was told my vehicle would be there until the next day. No one ever called me the next day to let me know the status so I called them. I was told my car had not even been looked at and it would be another day. Day three and no one had called me so I called the dealership. I was informed a part was ordered and my car would be ready the next day. Day four I finally received my very first phone call that my car would be ready late in the afternoon. I went in to pick up my car and upon turning it on received an error message that my airbags needed service. I drove my car back into the service area whereas the service manager came out. He spoke to MY HUSBAND and then arranged for the car to be taken back to the service bay to be fixed. The service technician had neglected to re-engage the airbags when he had replaced the cruise control switch. I was waiting in the customer waiting area when Jim and Kevin came in to to get me. Instead of talking to me they talked to MY HUSBAND. They were apologetic about the problem and explained what had happened to MY HUSBAND. They took the keys and handed them back to MY HUSBAND. It was never acknowledged that I was even in the room, even though I purchased the car, I wrote up the service, I paid for it, and I was the one driving. The dealership treats you like you're a "woman". Newsflash. I am very knowledgeable about cars, I know how and when to service them, and what they cost. I am in the market to purchase a new challenger but will be buying elsewhere. Also, they need to put the seat back to the position the customer had it. More
by Barbara.Maxwell77
Employees Worked With
Jim McCloud, Kevin Ferguson
April 02, 2021
Jerry was amazing! He worked with us to quickly get a second car. He worked remotely as much as he could so I didn’t have to miss any work. Everything from start to finish was professional, friendly, hel second car. He worked remotely as much as he could so I didn’t have to miss any work. Everything from start to finish was professional, friendly, helpful and life saving! Thank you so much, Jerry! More
by standbymehook
Employees Worked With
Jerry Walter
