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Dick Scott Motor Mall

Dick Scott Motor Mall

3030 Fowlerville Rd
Fowlerville, Michigan 48836


Sales: (517) 223-3721
Service: (517) 223-3721
Parts: (517) 223-3721

Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 61 reviews

4.8

4.8 out of 5

79 lifetime reviews

Dick Scott Motor Mall

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Certified: Dick Scott Motor Mall

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Dick Scott Motor Mall has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Dick Scott Motor Mall

Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

Free Dick Scott Rewards Program Television
After Hours Drop-Off Vending Machines
Cable TV Free Drinks
Children's Play Room Instant Financing
Customer Lounge Area Drive-In Service
Express Service Free New Owner Seminars
Free Coffee Parts Store
Rental Car Service Onsite Free Delivery of your new vehicle to home or work
Shuttle Service

markofnovi
4/30/2013 1:35:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe MurphyJoe Murphy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Scott Motor Mall:

I was looking to trade in a 2010 Wrangler for a new Rubicon. I went by Dick Scott on Saturday around 11:00am. Joe Murphy met me when I came in and was very helpful. He showed me the Rubicons on the lot and encouraged a test drive even though I already was a Jeep owner. I was glad I did. It really made me happy I was upgrading! I got a fair deal on my trade in and an interest rate neither my bank or insurance company could beat. I was happy with my previous Jeep dealer, but I have to say my experience at Dick Scott Motor Mall was outstanding. Joe even called me on Monday to see if I needed anything and make sure I was happy with my new Jeep. Good service is hard to find and this dealership didn't disappoint me.

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cengelbrecht
4/23/2013 9:14:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom HarwoodTom Harwood
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Dick Scott Motor Mall:

Tom and the rest of the staff treated us extremely well. We never felt pressured and we were able to reach a deal quickly and favorably. It was definitely worth the extra drive!

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Daisymay22
4/23/2013 7:40:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson CypherNelson Cypher
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Dick Scott Motor Mall:

This dealership went above and beyond to earn our business. Nelson is a great sales person, he is NOT pushy and cares about your happiness with the sales transaction. I'll be a customer for life!

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RichardH1001
4/4/2013 11:46:51 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick DillonRick Dillon
Jesse SheltonJesse Shelton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Scott Motor Mall:

The service department of Dick Scott is very friendly and courteous. I feel this dealership works very hard to make you feel special. I also feel this is by far the best dealer I have ever dealt with. I would recommend this dealer to anyone!

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adam.whitesel
3/20/2013 10:04:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom HarwoodTom Harwood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Scott Motor Mall:

Tom and the entire dealership staff was excellent to work with. Tom was easy to talk to and worked with me, not against me, in the whole process. He didn't have a car on the lot that met my needs but he took the time to track one down, make a trade with another dealer, and get the car in quickly. I've had many experiences in my life with car salesmen and most were not great. Tom changed that.

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cwbelch
3/5/2013 10:04:56 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg HarakasGreg Harakas
Shannon HolcombShannon Holcomb
Jud ScottJud Scott
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.5

My Review Of Dick Scott Motor Mall:

Great service and staff. I highly rec amend them to everyone. Very professional and knowledgeable and helpful and willing to do anything to help you out. Thank you.

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elbisms
1/26/2013 7:24:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe MurphyJoe Murphy
Jud ScottJud Scott
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Scott Motor Mall:

The entire staff at Dick Scott Motor Mall was incredibly friendly and professional throughout the purchasing process. Our sales representative was Joe Murphy, who made the process quick and easy. Our family walked away feeling we got a great deal on a new Jeep without any hassles. What more could you want out of a car buying experience?

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Response From: Dick Scott Motor Mall
Added: 2/4/2013 1:49:35 PM

Thank you for your recent purchase and for your kind remarks about your experience at Dick Scott Motor Mall.

Sincerely,
Jud Scott
General Manager
Dick Scott Motor Mall
Tel: 517-223-3721

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psnevets
1/19/2013 11:36:45 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shannon HolcombShannon Holcomb
Neil WeaverNeil Weaver
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.7

My Review Of Dick Scott Motor Mall:

I purchased a used vehicle from Dick Scott Motor Mall in fowler ville, MI on January 17, 2013 after extensive research into the particular automobile I was seeking. Neal Weaver and Shannon Holcomb were very helpful during my initial contacts via the internet and the telephone. When I arrived at the dealership I found them easy to work with and as helpful & customer service oriented as I could have hoped for. They handled my transaction (including a trade-in) within two hours of my arrival. I give this dealership and their personnel 5 stars!

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Response From: Dick Scott Motor Mall
Added: 2/4/2013 1:44:06 PM

Thank you for your recent purchase and for taking the time to respond about your experience with Dick Scott Motor Mall. Your kind remarks are very much appreciated.

Sincerely,
Jud Scott
General Manager
Dick Scott Motor Mall
Tel: 517-223-3721

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bonnied2934
1/5/2013 8:53:31 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson CypherNelson Cypher
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Dick Scott Motor Mall:

I came in for an oil change and was immediately taken care of. Very friendly staff and did very quick work. I was out in about 15 min. Thank you. Originally purchased the vehicle from Nelson Cypher and he was wonderful! He has called me quite a few times to make sure the vehicle is doing good! Would Highly recommend!

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Response From: Dick Scott Motor Mall
Added: 2/4/2013 1:41:44 PM

Thank you for taking time to write about your recent service visit. I know Nelson will also appreciate your kind words.

Sincerely,
Jud Scott
General Manager
Dick Scott Motor Mall
Tel: 517-223-3721

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Slot-Flyer
12/18/2012 11:02:12 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jud ScottJud Scott
Jesse SheltonJesse Shelton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Dick Scott Motor Mall:

I have been a Dick Scott customer since 1996. At that time, I lived in Canton, Michigan and visited your dealership i Plymouth where I also met Mr. Scott. I was employed by a great friend of Mr. Scott, thus a long pleasent dealer/customer relationship began. Our 2000 Intrepid used to e Jud Scott's. Since 2000 it has been my wife's vehicle. Great car, 143,000+ miles and still gets 30mpg on the highway. I was getting the Intrepid serviced when I stopped to speak with jason Hilts about a sales event I received in the mail. His knowledge of the vehicles relulted in my buying a 2013 Ram 1500. So far, this appears to be a fine truck.

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