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Dick’s CJDR of Wilsonville
Wilsonville, OR
1,826 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here!
Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,826 reviews
June 14, 2024
This use to be a great place to go too, but for some odd reason, it has changed for the worst. I wont get call backs when leaving a message or even a direct message, Ill ask if they can fill my wiper fluid, reason, it has changed for the worst. I wont get call backs when leaving a message or even a direct message, Ill ask if they can fill my wiper fluid, they say "yes", but nope. Ill ask to see a new truck on the lot. A sales guy came over and showed me Dodge Chargers. Most recent incident, was a 2 weeks ago, asked to get my spark plugs changed out and they wanted a $1,000 to replace them. Went to another shop and got them done for waaaaaayyyyy less. More
by mikesaenz06
Verified CustomerEmployees Worked With
Team effort
Helpful June 14, 2024
There has been a lack of communication regarding work orders. A replacement part was supposed to be ordered about three weeks ago, but it was not. There has been no communication on the status of the par orders. A replacement part was supposed to be ordered about three weeks ago, but it was not. There has been no communication on the status of the part order. the attention I received this second time I stopped by the facility was good. The person who helped me was friendly and provided good assistance. More
by alejandro16
June 14, 2024
Straight up people! Made process smooth with no classic bad dealer behaviors! Will be back for next ride! Made process smooth with no classic bad dealer behaviors! Will be back for next ride! More
by joe
June 12, 2024
Courteois and professional. Was a pleasent experience. I would do this again with them. Awesome? Was a pleasent experience. I would do this again with them. Awesome? More
by longworth10072
Employees Worked With
June 12, 2024
Jared was exceptionally good at helping me understand the Jeep vehicle options. This is my first Jeep vehicle, so I had no past knowledge of the Jeep Wrangler. Jeep vehicle options. This is my first Jeep vehicle, so I had no past knowledge of the Jeep Wrangler. More
by g-brashear
Employees Worked With
Jared Christian
June 11, 2024
They kept me informed of the process by text which was very helpful to plan around very helpful to plan around More
by KD
Employees Worked With
June 10, 2024
I was completely satisfied with my service experience until it was time to pay. When I handed the rep my credit card he informed me that there would be a 3% additional fee to use my card. I was shocked t until it was time to pay. When I handed the rep my credit card he informed me that there would be a 3% additional fee to use my card. I was shocked to find an otherwise reputable dealer would be so clueless. I’ve long understood restrictions on credit card use for vehicle purchases because of the relatively narrow profit margins in this segment of the industry. But I’ve also long understood that parts and services are the profit centers for the typical “full service “ auto dealership. For management to determine this course of action is, in my opinion, incredibly stupid. I use credit cards for, at least 95% of my purchases and not one vendor the last several years has charged a premium for that use. If they had, they would have lost me as a customer. As you have! More
by Panicholson
Employees Worked With
Service Department
June 05, 2024
I brought my jeep in for an oil change, agreed to an oil change, and now my air conditioner is making noises when I turn it on. I think they opened up the cabin air filter to inspect it and didn’t close it change, and now my air conditioner is making noises when I turn it on. I think they opened up the cabin air filter to inspect it and didn’t close it back up properly…now I’m worried about damaging it…so I’m trying not to turn the air on until I have a chance to look at it. More
by ngorbett
Employees Worked With
Not sure
