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Dick’s CJDR of Wilsonville

Wilsonville, OR

4.4
2,091 Reviews

25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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2,091 Reviews of Dick’s CJDR of Wilsonville

May 06, 2024

Adam Denning the service representative in the service department is very professional and knowledgeable and was able to give me an initial diagnosis of the problem with my truck. He was also able to arra More

by jimmerwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Terry Bryan
May 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your 5-star review! I am thrilled to hear that Adam provided you with exceptional service and efficiently resolved the issue with your truck. We take pride in delivering a professional and knowledgeable experience to all our customers. Your feedback is greatly appreciated, and we look forward to serving you again in the future at Dick's Chrysler Jeep Dodge of Wilsonville. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 03, 2024

Ben in the service department provided incredible communication! We will be having Dick's CJDR of Wilsonville complete all our services. Thank you again! Jesse Fisher 2023 Jeep Wrangler Rubico More

by Jesse Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEN A++
May 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thanks for your outstanding review, Jesse! I'm very happy to hear that Ben was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

May 03, 2024

Everyone was helpful and efficient with quick responses to questions. Appreciate the online pay option. More

by gmnx8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
May 08, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 29, 2024

Convenient location, the customer agent understands the request, offer extra help! Good communication, message following up once I drop the car off. Will be back for other service if needed. Recommend! More

by Lu18103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Denning
May 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words. I feel our service department is what makes Dick's Chrysler Jeep Dodge of Wilsonville special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 27, 2024

Great service, wish it came with a manual. Now I have to write at least 15 words bal bal bla there. More

by WALLO1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar Hibsch, Michael Cepeda, Tarek Eldeeb
May 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 27, 2024

Andy is very knowledgeable and on top of your job from start to finish. Highly recommended! More

by DRDRH9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Denning, Andy Summers
May 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for this great review! Andy is truly an exceptional employee and I appreciate him for giving you a great experience. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 26, 2024

Incredible Service! I reached out prior to our trip to the dealership via the Internet and was contacted quickly. We were able to figure out what we could get on a trade More

by Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Odud, Andy Summers, Tarek Eldeeb
May 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for this amazing review! We really appreciate your business, Campbell. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 25, 2024

Very friendly staff, easy scheduling, and quick turnaround on oil change and tire rotation. Comparable pricing as well. More

by robert@rpfenning.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Gallagher, Service Department
Apr 30, 2024 -

Dick’s CJDR of Wilsonville responded

We cannot thank you enough for this glowing review of our service center, Robert! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 20, 2024

They got me right in and didn’t make excuses or cause any delays. Great work! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in the service department
Apr 24, 2024 -

Dick’s CJDR of Wilsonville responded

Thanks for giving us the opportunity to service your vehicle, Robert. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 19, 2024

Great communication and very easy to work with. Their fleet manager picked us up at the airport and had a deal signed in less than an hour. I wass very impressed More

by jason@elementscda.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
Apr 24, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that I can assist you with. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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